Customs Broker (CHB) Entry Writer

General Position Summary

This position is responsible to oversee the Brokerage Operations for U.S. Customs clearance of Imports under Broker Manager’s direction. Ensure the accuracy and compliance of the filing of documents in accordance with U.S. Customs Service regulations.

Essential Job Functions

CUSTOMS

• Examine and classify import documents to prepare and file accurate Customs entries.

• Communicate directly with other departments, customers, and USCBP regarding all matters related to product importation.

• Maintain and update the product classification database.

• Obtain Customs rulings and conduct pre‑classification as needed to ensure regulatory compliance.

• Ensure all import transactions comply with U.S. Customs regulations and other applicable government agency requirements.

• Maintain all Customs files and records in full compliance with Customs requirements, local regulations, and internal quality standards.

• Calculate and report all Customs‑related matters to local authorities as required.

• Ensure compliance with local regulations for all import and export activities.

• Stay current with ACE updates and handle other import and Customs‑related responsibilities.

• Code, verify, and audit Customs billing and related documentation.

• Audit commercial invoices line by line to ensure correct valuation is declared to Customs.

• Verify all transactions after entry submission to Customs for accuracy and compliance.

• Respond to CBP inquiries and special requests, approve POA documents, and assist customers with Customs bond matters.

• Coordinate with other departments regarding deliveries or forwarding arrangements upon cargo arrival, when necessary.

• Contact carriers (steamship lines, co‑loaders, airlines) and CFS facilities to obtain arrival information, charges, last free day, and related details.

• Complete AP/AR postings within 5 days after delivery

OTHER & MISCELLANEOUS DUTIES

• Continuously seeks improvements by identifying more efficient and cost effective work processes.

• Performs special projects and other duties as assigned by the supervisor or manager.

• Upholds high ethical standards in all workplace activities.

• Reports any irregularities, issues, or problems to the manager for resolution.

• Maintains effective communication with management, office staff, and external contacts.

• Adheres to all company policies and procedures.

• Ensures a clean, organized, and safe work environment at all times.

Job Dimensions (skills, knowledge & abilities)

Essential Job Dimensions

Accuracy, Attendance & Punctuality, Attention to Detail, Clerical, Communication: Speaking, Reading and Writing in English, Confidentiality, Computer Usage, Diplomacy, Dependability/Reliability, Flexibility/Adaptability, Cargo Wise Initiative/Follow Through, Listening & Understanding, Math Skill (Basic), Multi-Tasking, Office Equipment Usage, Order Processing, Product Knowledge, Relation Building, Team Participation, Time Management, Typing Skill.

Qualifications

Education & Work Experience

• Associates degree (B.A.) or equivalent from two-year college; or equivalent combination of education and experience.

• One to three years related experience and /or training

Tools & Equipment

• General office equipment including phones, fax, copier, scanner, personal computer, etc.

• Software includes the use of Windows operating system, MS Office, Cargowise

• Any tools, equipment, and software that are required to be used.

Certificates / Licenses

• Any certificate or training records that are required by each department, position/title, or government agency.

• Position doesn’t require certified U.S. Customs Brokers license.

Supervisory Responsibilities

• No

Work Environment & Physical Demands

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work is typically performed in an office environment with moderate noise.

Business travel is not required for this position.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully achieve the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the employee is required to frequently sit and occasionally must stand, walk, use hands and fingers, and reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds.

Specific vision abilities include the ability to read and analyze data in hard copy and on a computer screen, measure or identify using eyesight and adjust vision focus.