Retail Sales Associate

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award‑winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. What’s in it for you Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family Free meals at our on‑site employee restaurant Learning programs through our Academies designed to sharpen your skills Great Medical and Dental benefits, including two employer‑funded medical plans, meaning $0 premium if you enroll in the employee‑only tier! Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit! Job Description At Fairmont Scottsdale Princess, our retail outlets reflect the luxury of our hotels and the authenticity of our destinations. We invite you to showcase your passion for engaging service as a Retail Sales Associate, where your warmth and knowledge of our offerings will assist guests in re‑creating our exceptional hotel experience in their own homes. Consistently offer professional, friendly and engaging service Attend to customers in a professional and polite manner while up‑selling merchandise Ensure the shop is neatly maintained and stock is replenished All cashiering duties Provide basic sales techniques and promote “Fairmont” exclusive merchandise to customers Partake in stock‑take and month‑end inventories Ensure the shop is clean at all times Follow department policies, procedures and service standards Follow all safety policies Other duties as assigned Qualifications Previous experience within retail preferred Computer literate in Microsoft Windows applications and/or Point of Sales System required Must be revenue driven Must possess a professional presentation Previous Hotel experience preferred Strong interpersonal and problem‑solving abilities Highly responsible & reliable Ability to work well under pressure in a fast‑paced environment Ability to work cohesively as part of a team Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent #J-18808-Ljbffr