Associate Director, Program Management

The Opportunity Reporting to the Director, Innovation Evaluation, as the Associate Director, Program Management you will overall responsibility for leading an integrated set of projects including initiating, defining, planning, implementing and closing out assigned projects. You will be responsible for ensuring that the project structure and management processes enable component teams to successfully complete their work and that the component’s deliverables can be integrated into the overall product, service, results and/or benefits. You will have authority and responsibility for leading and directing complex, global, cross‑functional high‑value projects. You will lead diverse project teams and interact with key stakeholders to deliver intended value and benefits, aligned with CSL strategic and operational priorities, on time, within budget and according to performance specifications. You will provide support and guidance to workstream and/or team leads and members. Responsible for the execution of the program roadmap for plasma process innovations through collaboration with business and technology partners. This is a hybrid role, which offers a combination of an onsite and remote work schedule. The Role Directs and motivates work‑stream leads and teams to achieve project objectives and desired results Assures effective prioritization of interdependent project activities Creates temporary performance (matrix) environments with effective governance frameworks enabling peak performance and team results Arbitrates and resolves complex issues, conflict and interface problems between diverse project teams, senior level functional partners and stakeholders Works closely with sponsors, steering committees and senior process and functional leaders to overcome obstacles to project success Leads highly effective project management for process, technology and experience related initiatives with a keen understanding of interdependencies Strong oversight of vendor and procurement management Strong oversight of process and technology integrations – business processes and interdependencies, design, specification, testing and delivery of technology solutions, data conversion and migration including interface identification, documentation (technical and end‑user) Maintains an integrated view of projects or initiatives within a program, including time, cost, performance (scope) milestones, resources and issue, risk and opportunity dependencies that could impact delivery Ensures effective measurement and reporting processes so that critical variances to the integrated plan can be quickly addressed Adheres to governance and project methodology and ensures projects follow stated requirements and established standards Assists project managers in collaborating with external partners where integration of services, technologies and capabilities across projects is required Applies lessons learned from previous projects and programs Implements effective business transformation processes, including training and user adoption of related process and technology solutions Ensures access to subject‑matter experts and best practice with the requisite capabilities to support program development and project definition and planning Secures required project resources to complete the work Facilitates effective team and internal/external stakeholder communication and keeps stakeholders informed of progress and issues to manage expectations on all requirements and deliverables Collaborates with functional teams to plan and coordinate delivery of project milestones Escalates key decisions, issues, risks and opportunities as required to achieve objectives Builds and manages relationships with external partners, e.g. vendors, as appropriate Coordinates with procurement for project‑specific contract requirements Monitors and controls time, cost and performance (scope) against actuals, and identifies, reports and resolves all significant variances Manages all financial aspects of the project appropriately Ensures the project is closed out properly following completion, including summary reports and lessons learned Supports value‑realization efforts throughout the project and at closeout Ensures projects have well‑developed target value and directs identification of work to achieve intended value Manages the development of project schedules with timelines and interdependencies for all tasks and the identification of key milestones Identifies and assesses risks and opportunities related to the project Performs other job‑related duties as assigned Your Skills & Abilities College degree, preferably in a related technical subject; advanced degree in business or industry‑related subject preferred or equivalent related work experience Project management certification or training desirable 8+ years demonstrated experience leading complex programs or multifunctional teams delivering transformation change Experience in plasma collection industry, retail operations or hospitality preferred Strong leadership, consultative, communication and conflict‑management skills to influence project leaders and stakeholders, including non‑specialists, at all levels and achieve team objectives while maintaining a positive team environment Ability to train, mentor and develop people in project management methodologies and their application; ability to manage and work in a matrix environment Ability to work on complex problems where analysis requires an in‑depth evaluation of various factors to achieve best results Ability to clearly communicate complex issues to senior management so that critical issues are understood quickly and can be addressed immediately Ability to conduct market research to support generating, refining and developing innovative concepts for the highly regulated plasma industry Strong strategic planning, quantitative and decision‑analysis capabilities Strong project management and integration skills; ability to coordinate all aspects of a project Demonstrated experience in developing, managing and controlling cross‑functional project budgets Proficiency in enterprise computer applications including the Microsoft suite of products and project management software Competencies Include Collaborates Communicates Effectively Manages Complexity Manages Conflict Decision Quality Financial Acumen Global Perspective Drives Results Working Conditions Overnight travel required up to 75 % of the time Fast‑paced environment with frequent interruptions Ability to compute, analyze and interpret numerical data for reporting purposes Ability to make decisions that have significant impact on the immediate work unit and monitor impact outside the immediate work unit Ability to compose materials such as detailed reports, work‑related manuals, publications to limited scope or impact, and/or to make presentations outside the immediate work area Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit the accessibility statement. #J-18808-Ljbffr CSL