Employee Engagement & Learning Specialist

Job Description

Job Description

Applicants must be authorized to work lawfully in the United States for NCCPA as NCCPA will not sponsor or take over sponsorship of employment visas.

As the Employee Engagement & Learning Specialist , you will be responsible for coordinating and enhancing the employee experience throughout the employment lifecycle, including onboarding, professional development, employee engagement, wellness, recognition, and internal communications.

Reports To: Senior Manager of Human Resources

National Commission on Certification of Physician Assistants (NCCPA) is the only certifying organization for physician assistants in the United States. Established as a not-for-profit organization in 1974, we are dedicated to assuring the public that board certified PAs meet established standards of clinical knowledge and cognitive skills upon entry into practice and throughout their careers. All U.S. states, the District of Columbia and the U.S. territories have decided to rely on NCCPA certification as one of the criteria for licensure or regulation of PAs.

Location:  NCCPA is a hybrid work environment with our headquarters located in Johns Creek, Georgia. NCCPA has determined that the telecommuting status of this position is hybrid, which means that employees in hybrid positions are allowed to split their work hours between working remotely and working onsite at the NCCPA headquarters. The duties of this position require that the candidate report on-site to the Johns Creek headquarters, at minimum, on a weekly basis and live within the commutable distance. NCCPA has defined commutable distance as within the State of Georgia and within 85 miles of ground transportation, one-way between an employee’s primary residence and the NCCPA headquarters in Johns Creek, Georgia.

We get to do meaningful work every day, and we enjoy working and having fun together! We’re proud to be recognized by the Atlanta Journal-Constitution as a Top Workplace in the metro Atlanta region.

• Design and coordinate a welcoming and effective onboarding experience, including new hire orientation, resources, agendas, and learning pathways.
• Develop and support initiatives that strengthen employee engagement, connection, culture, and retention across NCCPA’s hybrid work environment.
• Coordinate employee recognition, appreciation, wellness, and engagement programs, including service awards and other employee-focused initiatives.
• Support the annual employee engagement survey, employee check-ins, and action planning based on employee feedback.
• Coordinate and facilitate learning and professional development programs, including workshops, webinars, lunch and learns, and required organizational training.
• Maintain training calendars, attendance, completion records, and other learning-related documentation.
• Evaluate learning and engagement programs through surveys, assessments, feedback, and program metrics.
• Partner with managers, subject matter experts, and committees to identify employee and organizational development needs.
• Research training vendors and serve as a resource for employees and managers seeking professional development opportunities.
• Develop and maintain employee-facing HR communications and content across the intranet, SharePoint, newsletters, announcements, and other communication channels.

• Bachelor's degree in Human Resource Management, Organizational Development, or related field. Experience in lieu of education will be considered as well. 
• At least four years of progressive experience in employee development, engagement, training, people operations, human resources, or a related field.
• Working knowledge of employment law and HR compliance fundamentals.
• Experience facilitating and/or coordinating both in-person and virtual training and evaluating training options and alternatives.
• Experience with HRIS and LMS systems such as ADP Workforce Now, Traliant, or similar platforms.
• Proficiency with Microsoft Office Suite and related program software.

• Strong organizational and project management skills with the ability to manage multiple priorities and follow through on details.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• A collaborative and approachable style that allows you to build positive relationships with employees, managers, leadership, and external partners.
• A customer-service mindset and genuine interest in creating a positive employee experience.
• Sound judgment and the ability to handle confidential and sensitive information with discretion.
• Curiosity and creativity when identifying ways to improve employee learning, engagement, and connection.

• Master’s degree in Human Resource Management or a related field.
• Experience supporting employee engagement initiatives, onboarding programs, or workplace operations.
• Training or HR-related specialized credentials.
• Knowledge of adult learning approaches, theories, and curriculum development.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

NCCPA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, NCCPA will take steps to assure that individuals with disabilities are provided reasonable accommodations. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Human Resources at View phone number on ziprecruiter.com.