Sr Coordinator, Sales Support & Operations

The Sr Coordinator, Sales Support & Operations supports delivery of support services to the organization's sales force to achieve sales objectives and drive revenue under limited supervision. The incumbent maintains positive relationships with internal and external contacts to achieve customer retention by processing support service-related tasks and making product recommendations. This is a hybrid role working partially in-office and partially from home. This role can be located at either our Lincoln, NE or Chicago office. What you do: Delivers service functions to support sales teams including timely and accurate preparation of materials, proposals, client data, and other sales information. Communicates by phone or written correspondence with potential/current customers or field partners to answer questions, process transactions, and deliver service solutions. Coordinates processes to maintain data, respond to inquiries, and deliver solutions to support the sales teams. Monitors progress during the entire lifecycle of a case. Provides recommendations to resolve procedural or system related problems. Maintains a general understanding of various insurance products and their features and limitations. Supports new or entry level associates by providing guidance and training and conducting analysis of problems that may arise. What you bring: H.S. Diploma or GED is required. 2-4 years of related experience is required. Experience with Microsoft Excel and Salesforce is a plus. Experience in insurance preferred. What we offer: Ameritas is an insurance, financial services and employee benefits provider. Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t: For your money: 401(k) Retirement Plan with company match and quarterly contribution. Tuition Reimbursement and Assistance. Incentive Program Bonuses. Thrive Days - Personal time off. Paid time off (PTO). For your health and well‑being: Health Savings Account (HSA) with employer contribution. Well‑being programs with financial rewards. For your professional growth: — For your community: Matching donations program. For your family: Generous paid maternity leave and paternity leave. Fertility, surrogacy, and adoption assistance. Backup child, elder and pet care support. An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S. #J-18808-Ljbffr