Records Technician I

E911 Records Technician I

Discover the best of suburban and urban living in Chatham County, Coastal Georgia. This welcoming community offers an excellent balance for living, working, and enjoying life. As the fifth-oldest county in Georgia and the largest outside of Atlanta, Chatham County has a lot to offer. You'll love our beautiful riverfront, which includes the city of Savannah and a three-mile beach on Tybee Island. Chatham County Government is supported by over 2,100 diverse team members across 40 departments, all dedicated to serving the county. We draw talent nationwide by providing outstanding benefits, competitive salaries, and growth opportunities. Join Team Chatham today!

Are you a clerical assistant with experience in records management? Are you ready to serve your local community in a vital public safety role? We invite you to apply for E911 Records Technician I if you meet the minimum requirements.

Examples of Duties

Under supervision you will:

• Serve as a Teletype Operator.
• Enter, clear, and cancel wanted/missing person and lost and stolen property information using GCIC.
• Assist other agencies who maintain CJIS Service agreements with Chatham 911 Communications Services.
• Revise, proofread, and validate records maintained in the GCIC database.
• Interact with customers and other Department personnel.
• Create and maintain records for Chatham 911 Communications Services.
• Compile information using various computer systems and software applications.
• Review, proofread, and validate records in the GCIC database.
• Prepare and maintain files, filing systems, logs, and records.
• Handle confidential information and adhere to all laws regarding records and records management.
• Answer telephones, accept and relay messages, forward calls, answer questions, provide information, and respond to customer concerns, complaints, and requests.
• Type letters, memoranda, forms, orders, correspondence, and other documents.
• Obtain, review, and disseminate data.
• Perform other duties as required.

Minimum Qualifications

• High School Graduate or GED, and
• Two (2) years of experience in general clerical work, including filing and records management; or
• Any equivalent combination of experience and training.
• Must possess a valid driver's license.
• Must pass security background check.
• Must possess or be able to obtain GCIC Terminal Operator Certification within 30 days of employment and GCIC Security Awareness Certification within 60 days of employment.
• Must be able to type a minimum of 25 words per minute. Selected candidates will be required to complete keyboarding and clerical testing during the interview process.

During emergencies and disasters affecting Chatham County, you may be required to report to work as part of a disaster operations team.

In accordance with the Department of Transportation, Commercial Driver's License (CDL) holders and those employed in safety-sensitive positions are subject to random drug testing.

Candidates with direct and relevant experience may receive an offer of up to 10% above the minimum salary that is posted, reflecting their exceptional qualifications.

Chatham County provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, physical or mental disability, genetic information, marital status, or military/veteran status in accordance with applicable federal, state and local laws.