AVP, Risk Management Systems Business Analyst

Role Summary/Purpose:

We are seeking a highly motivated and detail-oriented individual to join our dynamic team as a Sr. Business Analyst. As a key member of GRC Risk Management Systems team, you will play a critical role in the understanding and driving organizations risk management goals. This is an excellent opportunity for a professional looking to grow in the

financial industry while contributing to the organizations data-driven decision-making processes.

Essential Responsibilities:
Advocate for use of the GRC technology platform as the optimal tool for risk and governance program activities and system of record
Partner with different internal and external stakeholders to enable different departments across the organization to identify, understand and manage key organizational risks on a holistic level.
Develop Features/User Stories and support review of QA test scripts, lead UAT and regression activities, and

release validation .
Identify process improvement, user experience, design, and technical systems and architecture opportunities to support risk and governance programs
Drive business requirements to ensure data integrity, usage and flow are well understood and agreed-upon by business partners during grooming
Maintain a well-groomed backlog, participate in Agile rituals and be the voice of the business for GRC
Support build and prioritized sequence of the backlog to drive defined product roadmap by partnering and collaborating with stakeholders on defining and documenting requirements
Support the day-to-day management and operation of Synchrony’s GRC Risk technology platform, as required
Work with IT and business teams, as required
Perform other duties and/or special projects as assigned

Qualifications/Requirements:
Bachelors degree in a relevant field such as Business Management, Information Technology, or Finance;
OR in lieu of Bachelor’s degree, 7+ years’ experience in software development and/or life-cycle management including, Design, QA, UAT, and, Project Management
4+ years of experience in software development and/or life-cycle management including, Design, QA, UAT, and, Project Management
4+ years of experience with operational risk management techniques including, development of process flows, identification and assessment of risks and controls, testing and monitoring procedures, and, development of related metrics
Strong analytical and problem-solving skills with attention to detail
2+ years of working with advanced Excel functions and formulas including, Pivot Table vlookup, Macros, and, Charts
5+ years of Project Management experience
Ability and flexibility to travel for business as required

Desired Characteristics:
Ability to lead and manage projects to completion, especially managing multiple projects simultaneously with minimal supervision
Experience in driving/identifying validation scenarios for UAT with Product Owners
Experience working with Product Owners/SMEs in eGRC domain for solutions like: TPRM; Issues Management; RCSA; Business Continuity Management; Compliance; Audit
Problem solver with ability to promote collaborative problem solving
Effective communication skills and ability to work collaboratively in a team environment in an offshore/onshore model
Minimum 4+ years of experience in Risk/Banking/Credit Card industry
Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment
High energy, self-motivated, with strong communication skills (verbal and written)
Proficient with Agile software development framework both Scrum and Kanban
Proficient in documenting process flows/Epics/Features/User Stories
Experience working on any eGRC platform (Archer; SAI360;MetricStream; Audit Board etc) environment
Experience working with a global team

Grade/Level: 10

The salary range for this position is

75,000.00 - 130,000.00

USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working :
We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.

Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.

Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.

All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.

We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.

Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at View phone number on click.appcast.io.

Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:
Risk Management