Warehouse Associate I

JOB SUMMARY:

The Warehouse Associate I is responsible for pick and pack order fulfillment and inventory handling in an efficient and accurate manner. This position works with a variety of products, customer orders, and systems to provide exceptional service to Southwestern Distribution Center (SWDC) customers. The Warehouse Associate I reports to the Warehouse Manager and provides excellent customer service to internal and external customers while demonstrating the company values and supporting the mission.

JOB DUTIES AND RESPONSIBILITIES:

* Responsible for pick and pack of outbound orders for a variety of customers

* Demonstrate knowledge of product attributes and customer order preferences in order to provide excellent customer service and identify inventory issues

* Maintain accuracy throughout the inventory receiving, stocking, fulfillment, and order returns processes

* Monitor and maintain minimum stocking quantities on the picking lines

* Process returned orders back into inventory

* Participate in special projects such as kitting, inventory labeling, creating finished goods, etc.

* Perform other duties as assigned

REQUIRED QUALIFICATIONS:

* High School Diploma or equivalent

* 1 years of experience in warehouse operations, customer service or related field

* Must be willing to work occasional Saturdays and overtime hours as required to support warehouse operations and meet shipping deadlines

* Ability to handle repetitive work

* Ability to adapt to change

* Ability to work on multiple projects simultaneously while accomplishing daily tasks

* Effective oral and written communication skills and excellent interpersonal skills

* Attention to detail, critical thinker and problem-solving skills

* High standards for integrity, honesty, professionalism, and work ethic

* Commitment to service excellence

* Ability to work independently while demonstrating excellent organization and follow through

* Demonstrates flexible and efficient time management and ability to prioritize workload

* Ability and willingness to move with purpose and a strong sense of urgency

* Self-motivated, positive, and enthusiastic

* Self- starter with a strong desire to exceed expectations and capable of supporting a team

* Maintains confidentiality discretion

* Ability to effectively work in collaboration with others to achieve business objectives

* Willing to grow and be challenged

* Attends training as requested/deemed necessary