Business Analyst

Overview:

Role: Business Analyst

Location: Atlanta, GA- Hybrid

Atlanta area USC

USC only

About the Role

We are seeking a highly skilled and analytical Business Analyst / Product Owner (BA/PO) to join our team and drive the design, development, and delivery of innovative insurance technology solutions. The ideal candidate will bring strong expertise in the U.S. Property & Casualty (P&C) domain - preferably in commercial and specialty insurance - with a deep understanding of the end-to-end insurance value chain, from quoting and underwriting to policy servicing and compliance.

This role requires a blend of domain knowledge, product thinking, and analytical skills, with the ability to translate complex business requirements into clear, actionable deliverables for engineering and QA teams in an Agile environment.

Key Responsibilities

• Act as the primary liaison between business stakeholders and technical teams to ensure alignment on scope, priorities, and deliverables.

• Own the product backlog: define, refine, and prioritize user stories and epics based on business value and stakeholder input.

• Lead requirements elicitation through stakeholder interviews, workshops, JAD sessions, and document findings in BRDs, FRDs, and user stories.

• Collaborate with underwriting, product, operations, and compliance teams to ensure business and regulatory requirements are accurately captured.

• Partner with development and QA teams to clarify requirements, define acceptance criteria, and validate functional behavior during testing cycles.

• Support UAT planning and execution, reviewing test cases, validating results, and facilitating sign-offs.

• Contribute to MVP definition, product roadmap planning, and release prioritization.

• Proactively identify business risks, dependencies, and improvement opportunities; provide data-driven recommendations.

• Participate in Agile ceremonies - sprint planning, stand-ups, retrospectives, and demos, as a key member of the Scrum team.

• Ensure all deliverables adhere to compliance, regulatory, and operational standards across jurisdictions.

Required Skills & Experience

• In-depth knowledge of the U.S. P&C insurance domain, including products, processes, and regulatory landscape.

• Hands-on experience across the policy lifecycle - quoting, underwriting, binding, issuance, servicing, endorsements, and renewals.

• Strong understanding of underwriting, rating, and product configuration concepts.

• Proven experience in requirements elicitation and documentation - BRDs, FRDs, use cases, user stories, and process flows.

• Demonstrated ability to manage and prioritize a product backlog using Agile/Scrum methodologies.

• Strong analytical and problem-solving skills with the ability to think strategically and deliver actionable insights.

• Excellent communication and stakeholder management skills across business and technology teams.

• Experience working with commercial and specialty lines insurers is strongly preferred.

• Familiarity with compliance and regulatory standards in the insurance domain.

• Proficiency with tools such as JIRA, Confluence, Miro, and MS Office Suite.

Preferred Qualifications

• Exposure to insurance platform modernization or digital transformation initiatives.

• Experience collaborating with offshore/onshore delivery models.

• Background in data-driven insurance products, analytics, or workflow automation.

• Certifications such as CSPO, CBAP, or IIBA-AAC are a plus.

Skills:

Agile Environment,MSOs