Enrollment Outreach Coordinator (Bilingual - Spanish Required)

Enrollment Outreach Coordinator (Bilingual Spanish Required)

Location: 3002 S. Priest Drive, Tempe, AZ Employment Classification: Full-Time (40 Hours per Week) Compensation: $18.00$20.00 per hour, based on experience

Position Summary

AMS Impact Group is seeking an energetic, relationship-focused, and bilingual (Spanish/English) Enrollment Outreach Coordinator to support student recruitment and enrollment initiatives across our network of high-performing charter schools.

As a frontline ambassador for Academies of Math and Science (AMS), this position plays a critical role in connecting with prospective families, representing the AMS brand at community events, and guiding families through the enrollment process. Success in this role requires exceptional interpersonal skills, professionalism, adaptability, and the ability to confidently engage with diverse communities.

Fluency in both English and Spanish is required, as this position regularly communicates with Spanish-speaking families to ensure equitable access to enrollment information and support throughout the admissions process.

About AMS Impact Group

AMS Impact Group is the management organization supporting Academies of Math and Science (AMS), a network of high-performing public charter schools serving nearly 10,000 students across Arizona and Arkansas. Our mission is to expand educational opportunities by connecting families with high-quality educational options that prepare scholars for lifelong success.

Key Responsibilities

Community Outreach & Enrollment

• Serve as a professional ambassador for Academies of Math and Science throughout the community.
• Attend community events, school fairs, festivals, farmers markets, retail activations, and other outreach opportunities to promote AMS campuses.
• Build relationships with prospective families and community partners through proactive outreach.
• Generate qualified enrollment leads by engaging families and sharing information about AMS programs and campuses.
• Guide prospective families through the enrollment and registration process.
• Make outbound calls to prospective families to provide enrollment support and follow up on inquiries.
• Respond to inbound calls and provide accurate information regarding campus offerings, enrollment procedures, and available programs.
• Support campus registrars and enrollment staff in achieving student enrollment goals.

Event Operations & Logistics

• Assist with the setup, operation, and breakdown of community outreach events.
• Coordinate transportation, organization, and distribution of outreach materials, promotional items, and event supplies.
• Ensure event materials are properly maintained, inventoried, packed, and prepared for future events.
• Provide on-site support and troubleshoot logistical issues during community events.
• Support pre-event preparation, including labeling, packing, scheduling, and coordinating event logistics.
• Maintain clear communication with event managers, vendors, and internal departments before, during, and after events.

Lead Management & Administrative Support

• Maintain accurate records of outreach activities, family interactions, and enrollment leads using CRM and enrollment management systems.
• Track lead conversion activities and ensure timely follow-up with prospective families.
• Monitor outreach performance metrics and support enrollment reporting.
• Maintain organized documentation and assist with administrative projects as assigned.
• Collaborate with Marketing, Enrollment, and campus teams to achieve recruitment goals.

Scheduling & Availability

This is a full-time position requiring flexibility to support enrollment events and community engagement activities throughout the year.

Schedule expectations include:

• Flexible work schedule based on outreach and event needs.
• Regular evening and weekend availability.
• Occasional holiday events as business needs require.
• Early morning event setup and late evening event breakdown responsibilities.
• Ability to travel throughout the Phoenix metropolitan area for outreach activities.

Required Qualifications

Education & Experience

• High school diploma or GED required.
• Fluency in both English and Spanish (spoken and written) is required.
• Valid driver's license and reliable transportation.
• Ability to travel frequently throughout the Phoenix metropolitan area.

Knowledge, Skills & Abilities

• Excellent bilingual verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Comfortable initiating conversations with prospective families in public settings.
• Ability to confidently present information and answer questions regarding AMS schools and programs.
• Strong organizational skills and attention to detail.
• Experience using CRM, enrollment, or contact management systems.
• Ability to work independently while contributing to a collaborative team environment.
• Strong problem-solving skills and adaptability in fast-paced environments.

Preferred Qualifications

• Previous experience in enrollment, admissions, community outreach, marketing, sales, or customer engagement.
• Experience working in K12 education, charter schools, or nonprofit organizations.
• Experience planning or supporting community events.
• Familiarity with student enrollment systems or customer relationship management (CRM) software.

Physical Requirements

• Ability to lift, carry, push, and move materials weighing up to 50 pounds on a regular basis.
• Ability to stand, walk, bend, reach, and perform physical tasks for extended periods.
• Comfortable working indoors and outdoors in varying weather conditions.
• Ability to load, unload, transport, and organize event materials and promotional equipment.

Benefits

• Competitive hourly pay based on experience
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) Retirement Plan with Employer Contributions
• Paid Time Off and Paid Holidays
• Professional Development Opportunities
• Opportunities for Career Growth within a Growing Network

Why Join AMS Impact Group?

At AMS Impact Group, you'll play an important role in helping families discover exceptional educational opportunities for their children. If you're passionate about serving your community, building meaningful relationships, and making a direct impact on student enrollment, we'd love to have you join our growing team.

Join us to enjoy rewarding challenges and ongoing opportunities!