Rooms Inspector

Job Description

Job Description

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. 

Join Our Team Today! 

Lodgco Hospitality is currently seeking a Housekeeping Inspector to assist with inspections and room operations at Hampton Inn & Suites Grand Rapids Downtown! If you have hotel cleaning experience, an eye for detail, and are committed to delivering outstanding customer service and hospitality, we look forward to receiving your application!

JOB SUMMARY: Responsible for the monitoring, cleaning and implementation of the operational and safety standards of cleaning guest rooms, public space and laundry.

ESSENTIAL JOB FUNCTIONS: 

• Assist General Manager/Housekeeping Manager
• Complete administrative duties that may include: inventory and productivity reports
• Inspect all areas of the hotel daily to ensure cleanliness and security standards are met
• Assist with monthly linen and supply inventories
• Attend and participate in staff meetings
• Inspect each guest room daily unless prohibited by a “Do Not Disturb” indication sign
• Assist in the cleaning of guest rooms as needed and ensure housekeepers are maintaining orderly housekeeping carts and storage rooms
• Ensure laundry room procedures and standards are upheld and perform laundry duties as required
• Ensure houseperson procedures and standards are upheld and perform houseperson duties as required
• Expertise in property management systems for housekeeping functions and ensure room status is without discrepancy daily using Lodgco forms and procedures
• Knowledge of all emergency procedures and PIC duties
• Adhere to proper key control procedures
• Report any unusual occurrences or requests to the General Manager/Executive Housekeeper immediately

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

• Dependable and customer-focused
• Time management and problem-solving skills
• Computer software skills

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

• 1-2 years of hotel experience is a plus

BENEFITS WE OFFER

• Career development & training
• Paid time off
• Employee discounts
• Monthly team member celebrations
• 401(k) with company match
• Incentive potential
• And more!

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Satisfactory criminal background screening required.

SUPERVISORY RESPONSBILITY

This position has no supervisory responsibilities.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel including nights and weekends.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment.  This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law.  Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law. 

NOTICE OF E-VERIFY PARTICIPATION

Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents:

• E-Verify Notice of Participation
• Right to Work

By continuing with this application, you acknowledge that you have been informed of our participation in E‑Verify and have had the opportunity to review these notices.