Service Manager

Service Manager – Lead with Purpose, Deliver with Excellence Location: Big Rapids Job Type: Full-Time Compensation: Competitive salary + performance incentives About Us We’re not just fixing cars— we’re building trust, creating experiences, and raising the bar for automotive service. Our mission is simple: deliver extraordinary care for every customer, every time. Your Role As our Service Manager, you’ll be the heartbeat of the shop—leading a talented team, driving operational excellence, and ensuring every customer leaves with confidence and a smile. What You’ll Do Lead & Inspire: Set the tone for a positive, high‑performance culture. Champion Customer Experience: Make every interaction exceptional—from first hello to final handshake. Drive Results: Monitor KPIs, optimize workflow, and keep the shop running like a well‑oiled machine. Develop Talent: Coach and mentor your team to grow personally and professionally. Problem‑Solve: Think fast, act smart, and keep things moving. What We’re Looking For Proven leadership experience (automotive preferred but not required). Strong communication and customer service skills. Tech‑savvy and data‑driven mindset. A passion for quality, integrity, and continuous improvement. Why You’ll Love It Here Competitive pay + performance bonuses Full benefits package Ongoing training and career growth opportunities A culture built on respect, teamwork, and excellence Ready to lead with purpose and create extraordinary experiences? Apply today and let’s drive success together! #J-18808-Ljbffr