Director of Volunteer Engagement

A humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities.

Since 2011, Baylor has been named as one of the nation’s “Great Colleges to Work For”. Great Colleges to Work For® is one of the country’s largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey. The survey, conducted by ModernThink, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career.

What We are Looking For

The Director of Volunteer Engagement strengthens the university's volunteer ecosystem by managing programs, partnerships, and processes that support meaningful volunteer involvement including but not limited to admissions, academic units and affinity groups. This role executes recruitment, onboarding, training, stewardship, and recognition strategies that ensure volunteers are equipped and inspired to advance the university's mission. The Director collaborates closely with campus partners, alumni engagement teams, and volunteer leaders to deliver a consistent, high-quality volunteer experience.

A bachelor's degree and three years of relevant experience are required. A master's degree and five years of relevant experience is preferred.

A valid US Driver License with a clear driving record of at least two years is required.

Must be able to travel outside of the state of Texas.

Applicants must be authorized to work full-time in the United States.

What You Will Do

• Develop, implement, and manage efficient volunteer engagement programs that support academic units, affinity groups, and university initiatives
• Coordinate recruitment, onboarding, training, and year‑round support for volunteers
• Ensure programs align with institutional priorities and deliver a consistent, mission‑centered volunteer experience
• Serve as the primary liaison to assigned academic units and affinity groups, advising faculty, staff, and volunteer leaders on best practices for volunteer engagement
• Provide guidance on volunteer role design, leadership transitions, meeting structures, and stewardship approaches
• Collaborate with Advancement Communications to communicate effectively to promote volunteer opportunities and highlight impact stories
• Implement recognition and stewardship practices that reflect the university's culture of gratitude and strengthen long‑term retention
• Maintain accurate volunteer records in collaboration with Advancement Services
• Track participation, engagement, and outcomes using established data standards
• Prepare reports and insights that inform program improvements and support CASE Alumni Engagement Metrics
• Identify opportunities to streamline volunteer processes, enhance training resources, and improve the volunteer lifecycle
• Contribute to the development of tools, templates, and systems, that support scalable volunteer engagement across the university
• Perform all other duties as assigned to support Baylor’s mission
• Ability to comply with University policies
• Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!