Installation Coordinator

At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart furniture decisions by offering expert advice, design options and personalized solutions. Since 1941, we've positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers' unique needs - including the choice to procure furniture according to what fits their ordering and fulfillment process. That's why we say we offer far more than furniture. We're Furnishing Knowledge.

KI is looking for an Installation Coordinator to join our Installation team! This position facilitates the go back/punch list process from initial installation paperwork to final completion of the project. This includes assisting the Regional Managers in day-to-day operations, processing daily paperwork verbally or written, ordering of replacement product, tracking orders, scheduling of go backs and working with Factory managers, Project managers and customers to complete their projects. This role may also provide administrative support to the KI/OEI Division Installation Manager.

Responsibilities

• Provide labor and product quotes.
• Create return trips PO's (authorization) for vendors.
• Assist Factory and Project Managers with creation of Unicor factory product orders.
• Verify accuracy of SAP/BPCS entries for replacement orders.
• Verify correct part numbers and quantities against BOM and Truck Packing list.
• Maintain accurate records of current go-backs and status including weekly updates to BPCS Z Report.
• Create product specials.
• Assist space planning in developing cost effective solutions for space planning errors including layout changes and product specification errors.

What you Need to Succeed

• High School Diploma or Equivalent.
• Associates or Bachelor's Degree in Business or related field preferred.
• Minimum of one year of customer service, administrative or related experience.
• Must have excellent computer skills including BPCS, Tenrox, Salesforce and Excel.
• Must have an understanding/knowledge of floor plans and blueprints.
• Comprehension of the installation process from start to finish.

What KI Offers You

• Participation in our Employee Stock Ownership Plan (ESOP): As an employee, you will have stock ownership in the company.
• Competitive Health, Dental, & Vision Insurance: Comprehensive coverage for your well-being.
• A 401(k) Plan with Company Match: A retirement savings plan with employer contributions.
• Paid Vacation, Sick Days, & Holidays: Time off to recharge and spend with loved ones.
• Wellness Resources: Access to an on-site fitness center, fitness reimbursement program, and on-site nurse.
• Onsite Cafe: Enjoy a full breakfast and lunch menu right at work.
• Employee Product Discounts: Special pricing on company products.
• Educational Reimbursement Program: Support for degree programs and certifications.
• Full Benefits Package: Includes life insurance, short-term disability, long-term disability, and an Employee Assistance Program (EAP).

KI is an Equal Opportunity Employer.