Commercial Refrigeration Service Technician

Refrigeration Service Technician

RSC Mechanical is a family-owned and family-run company headquartered in Clinton Township, Michigan, with regional offices across the Northeast and Southeast U.S. Since 1988, we have built a culture based on Care, Consistency, and Collaboration, where every technician is valued, supported, and empowered to grow.

We are expanding rapidly and seeking motivated Refrigeration Service Technicians who take pride in their work, thrive in fast-paced environments, and are eager to learn and develop their skills. If you are reliable, communicative, and willing to go the extra mile for customers, we want to hear from you.

Key Responsibilities

• Install, maintain, and service commercial refrigeration and HVAC equipment, including walk-ins, reach-ins, rack systems, and ice machines.
• Troubleshoot electrical, mechanical, and control systems with confidence and precision.
• Perform repairs and preventative maintenance on commercial refrigeration systems.
• Prioritize safety by securing work areas, shutting down power when necessary, and identifying the root cause of system failures.
• Handle and manage refrigerants safely in compliance with EPA regulations.
• Read and interpret technical diagrams, manuals, and schematics.
• Repair and replace compressors, motors, fans, and other critical components.
• Provide professional and reliable service during emergency service calls.
• Work with EMS systems, including CPC, Tracer, and HMI.
• Collaborate with customers, dispatch, and fellow technicians to ensure a seamless service experience.
• Accurately log service reports using mobile and digital platforms.
• Communicate professionally with store managers, supervisors, and team members.
• Complete all required paperwork, including work tickets and timesheets, accurately and on time.
• Deliver high-level customer service to retail and commercial clients, including restaurants, grocery stores, convenience stores, schools, hotels, hospitals, and military bases.
• Perform additional duties as assigned by management.

Qualifications

• Experience and working knowledge of commercial refrigeration and HVAC preferred.
• Strong mechanical aptitude and troubleshooting skills.
• Ability to perform effectively in fast-paced and high-pressure environments.
• Self-starter capable of working independently and in a team setting.
• Customer-focused mindset with strong communication skills.
• Technicians are expected to provide their own standard hand tools.
• Comfortable using smartphones, tablets, and digital work order systems.
• Willingness to participate in an on-call rotation after training and travel as needed.

Schedule

• Full-time, Monday through Friday, 8:00 AM 5:00 PM, with overtime as required.

On-Call Requirements:

• Participation in an on-call rotation following the training period. Must always be available and responsive during assigned on-call shifts.

Benefits

• Company Vehicle, Gas Card & Cell Phone - Get dispatched straight from home with no daily shop check-in.
• Hands-On, Paid Training - Build confidence and skill in the field with experienced support from day one.
• Affordable Health Benefits - Medical, dental, and vision plans that won't break the bank.
• Pet insurance - Because we care about your whole family.
• 401(k) with 5% Company Match - Fully vested from day one.
• PTO and Holiday Pay - Recharge with PTO and enjoy 6 paid holidays.
• Weekly Paydays - Competitive hourly pay based on experience.
• Exclusive Employee Perks - Free legal, financial, and mental health services. Plus, discounts on concerts, theme parks, hotels, and more through Ulliance.
• Major Tools Provided We provide larger tools and offer a hand tool replacement program to support your day-to-day work.

Work Environment & Physical Requirements

• Work performed indoors and outdoors, with potential exposure to noise, dust, fumes, odors, gases, mechanical/electrical hazards, moving objects, sharp edges, and varying weather conditions.
• Manual dexterity required.
• Ability to sit, stand, walk, bend, stoop, reach, crouch, and occasionally climb stairs or ladders.
• Visual acuity sufficient to read printed and electronic materials.
• Ability to lift and/or exert force up to 50 pounds.
• Frequent driving of motor vehicles.

Licenses & Certifications (if applicable)

• EPA Universal Certification (required)
• Valid driver's license with a clean driving record

Equal Employment Opportunity Statement

RSC Mechanical is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.