Medical Assistant Referral Coordinator

Medical Assistant Referral Coordinator

$21 per hour

MUST:

Certified Medical Assistant (CMA) certification required Medical Assistant Diploma required Minimum of 2 years of medical scheduling experience required Outpatient Medical office experience required EMR experience required, Epic a plus CPR is required Knowledge of medical terminology and clinical workflows Strong attention to detail and ability to manage multiple priorities Excellent communication and interpersonal skills Ability to work effectively in a fast-paced, team-oriented environment

DUTIES:

We are seeking a highly organized and patient-focused Certified Medical Assistant (CMA) to join our growing transplant team. This role is primarily administrative. This role is ideal for a healthcare professional with strong medical scheduling experience, prior authorization, referral experience who also possesses hands-on clinical knowledge as a Certified Medical Assistant.

Key Responsibilities

• Coordinate and schedule appointments, procedures, consultations, and follow-up visits
• Manage complex provider schedules across multidisciplinary teams
• Communicate with patients regarding appointments, testing requirements, and pre/post-transplant care coordination
• Verify and update patient demographics, insurance information, and medical records
• Assist with patient intake, vital signs, and clinical documentation as needed
• Support physicians, nurses, and clinical staff with day-to-day administrative and clinical workflow
• Coordinate referrals, authorizations, and outside medical records requests
• Ensure timely communication between patients, providers, laboratories, and specialty departments
• Maintain HIPAA compliance and confidentiality of patient information
• Provide exceptional customer service and compassionate support to transplant patients and families

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance m