Control Manager - Senior Associate

Control Management Core Governance & Reporting Lead In Wholesale Lending Services

Join a global Wholesale Lending Services team that supports lending products end-to-end across multiple lines of business. You'll help shape a proactive risk and control culture by turning program data into clear insights, strengthening governance, and enabling leaders to make confident, timely decisions.

As a Control Management CORE Governance & Reporting Lead in Wholesale Lending Services, you will support the governance, reporting, and continuous improvement of the Control & Operational Risk Evaluation (CORE) program. You'll partner with stakeholders across the organization to ensure data quality, align to firm expectations, and deliver executive-ready insights that help prevent, detect, and monitor operational, regulatory, and reputational risks.

Job Responsibilities

• Oversee CORE governance for Wholesale Lending Services, ensuring alignment to firmwide expectations and strategic initiatives
• Coordinate collection, aggregation, reporting, and analysis of CORE program data
• Review and interpret program-related data to identify themes, trends, and actionable insights
• Identify process improvement opportunities and drive efficiencies through clear feedback and practical solutions
• Develop high-quality presentations and materials for management and stakeholder forums
• Serve as a CORE subject matter expert and primary point of contact for the Wholesale Lending Services controls community
• Promote a proactive risk and control culture supported by consistent evaluation practices and effective change management
• Support program strategy execution, including data quality controls and adherence to applicable service-level expectations
• Prepare data and analysis to support executive-level annual assessment activities
• Adapt quickly to a changing environment by assessing impacts, prioritizing work, and responding effectively to new needs

Required Qualifications, Capabilities, and Skills

• Bachelor's degree or equivalent practical experience
• Experience in financial services, with exposure to controls, audit, quality assurance, operational risk management, or compliance
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Visio)
• Strong analytical and critical-thinking skills, with high attention to detail and ability to synthesize large datasets
• Excellent written and verbal communication skills, including the ability to influence senior stakeholders
• Demonstrated ability to build partnerships and collaborate effectively across teams
• Ability to manage competing priorities in a fast-paced, results-driven environment

Preferred Qualifications, Capabilities, and Skills

• Experience using the Control & Operational Risk Evaluation (CORE) system
• Strong networking, relationship-building, and stakeholder management skills

**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.