Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2017 and is a strong, close-knit team of six. Before becoming a State Farm agent, I worked as a team member, which gave me a solid foundation in both customer service and agency operations.

I’m a graduate of UMKC with a B.A. and a proud parent of two. Outside of work, I enjoy going to the movies and staying active at the gym. We stay engaged in the community through involvement with the Chamber of Commerce and the Young Latino Professionals group.

For our team, we offer a strong focus on growth and development, PTO, travel bonus opportunities, a Simple IRA, health benefits, reimbursement for licensing costs, and a commitment to work-life balance. We also enjoy team-building activities and occasional happy hours to stay connected.

Our office culture is phenomenal, close-knit, and family-oriented. We’re looking for someone who is highly motivated, hungry, and driven to succeed - someone who wants to grow and be part of a team that supports and pushes each other to be their best.

ROLE DESCRIPTION:
Mario Giraldo - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.