Senior Revenue Operations Analyst

Senior Revenue Operations Analyst

New York City, NY; Columbus, OH

About impact.com

impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com

The Revenue Operations Senior Analyst position is an exciting opportunity to work with a global team in a fast-growing GTM organization. In this role, you will be responsible for supporting GTM growth through providing effective reporting and analysis of revenue-generating activities. You will also support the design, implementation, and optimization of efficient sales processes and sales tools on a global level.

What You'll Do

• Own strategic RevOps projects end-to-end, taking them from design to execution and ensuring global adoption.
• Translate complex sales data into actionable business intelligence and present strategic recommendations to GTM leadership.
• Diagnose and optimize global GTM processes, acting as the project manager for cross-functional improvements.
• Act as the strategic business owner and power user of the Salesforce-centered tech stack, managing its roadmap and integrations.
• Design and deliver high-impact reporting frameworks and dashboards that track KPIs for key sales initiatives.
• Lead change management efforts, creating the documentation and communication plans to support new global initiatives.

What You Bring

• 5+ years relevant experience in SaaS, revenue operations, sales operations, or related field
• A strong background in Revenue/Sales Operations within the SaaS industry, combined with demonstrated experience leading strategic projects.
• Proven success in end-to-end project management, including scope definition, stakeholder management, and using PM tools (e.g., JIRA).
• Advanced analytical and systems-thinking skills, with the ability to "connect the dots" between data, processes, and business goals.
• Exceptional communication and executive presence, able to build a concise narrative from data for all audience levels.
• Deep, functional expertise in Salesforce and advanced proficiency with Excel/Google Sheets.
• Experience with data visualization tools and integrated sales tech (e.g., CPQ, Outreach).
• A collaborative, solutions-oriented mindset and a strong sense of accountability for driving results.

Salary Range: $85,000 - $95,000 per year, plus an additional 5% variable annual bonus contingent on Company performance with eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits and Perks

At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.