Universal Banker

Universal Banker Department: Retail Sales Location: Gilbert, AZ Salary Range: $35 - $45/hr DOE We are seeking a Universal Banker to join our retail team in Gilbert, AZ. This is a true production-focused role designed for someone who thrives in a fast-paced environment, enjoys working directly with customers, and takes pride in building relationships that drive business. As a Universal Banker, you will be the “go-to” resource for customers handling transactions, opening accounts, and identifying opportunities to deliver the right banking solutions. Opportunities to step into a role with this level of customer impact, lending exposure, and growth potential do not come along often. Key Responsibilities Deliver an exceptional customer experience by serving as a single point of contact for transactions, account needs, and product recommendations. Open and service consumer and business deposit accounts, while ensuring accuracy and compliance. Process transactions, maintenance requests, and loan documentation efficiently and without exception. Identify customer needs and recommend appropriate products and services, including deposit and lending solutions. Support consumer and home equity lending activities, including originating and closing loans. Maintain NMLS registration and qualifications to offer real estate lending products. Grow and retain customer relationships by proactively engaging and deepening portfolios. Partner with internal teams to refer opportunities across departments and expand relationships. Follow all operational, regulatory, and compliance requirements, including fraud prevention and identity verification. Assist with onboarding or training team members as needed. Qualifications Associate degree; 3-5 years of retail banking experience or equivalent combination of education and experience. Prior consumer lending experience required. Ability to manage both transactional and relationship-based responsibilities. Strong attention to detail and ability to work within policies and regulatory guidelines. Effective communication and relationship-building skills. Proven ability to identify customer needs and recommend appropriate financial solutions. Professional, reliable, and customer-focused approach. First International Bank and Trust is a family-owned full-service Community Bank with locations in ND, MN, SD, and AZ. Benefits Health, Dental & Vision 401K Retirement Plan with Employer Match Paid Parental Leave Life and Disability Insurance Generous PTO and Holiday pay You can reach out directly at View email address on click.appcast.io if you have questions before applying. Equal Opportunity Employer First International Bank & Trust is an Equal Opportunity Employer. #J-18808-Ljbffr First International Bank & Trust