Customer Support Supervisor | QA‑Driven Coaching Leader
$54k - $66kCengage Group
Cengage Group in Omaha, NE seeks a Supervisor, Customer Support to lead and develop a team for delivering exceptional customer experiences. This role involves managing service quality through performance metrics and coaching strategies. The ideal candidate will have 5+ years in customer service and team management, with a proven track record in quality assurance and training. Cengage offers a progressive workplace focused on diversity and inclusion. Competitive compensation includes up to 10% bonus, ranging from $54,000 to $66,000 annually. #J-18808-Ljbffr Cengage Group
Vacancy posted 3 days ago
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