SLA-Driven Call Center Operations Manager

ASM Research, An Accenture Federal Services Company

A federal consulting firm is seeking a Call Center Operations Manager in Helena, Montana. The role includes overseeing day-to-day call center functions, managing staff schedules, ensuring compliance with standards, and training new hires. This position requires a Bachelor's degree and significant project management experience. The salary range is competitive, reflecting the skills and experience required for the role, which offers an engaging work environment and opportunities for growth. #J-18808-Ljbffr

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the SLA-Driven Call Center Operations Manager in Helena, MT vacancy

Contracts Manager, MI
...Position Overview The MI Contracts Manager is responsible for the end-to-end contract... ...will partner with Sales, Product Managers, Operations, Finance and Legal to drive efficient... ...healthier world, and we need passionate, driven people like you to help us get there....
Suggested
Contract work
For contractors
Work experience placement
Local area
Remote work
Flexible hours
FUJIFILM Corporation
Helena, MT
3 days ago
Contract Manager
...CONTRACT MANAGER CENTRAL OFFICE HELENA, MT The Montana Department of Corrections... ...is the place for you! Are you a detail‑driven professional who thrives on ensuring things... ...through compliance, collaboration, and operational integrity, this role offers a meaningful...
Suggested
Contract work
Work at office
State of Montana
Helena, MT
5 days ago
Operations Manager - DDLC Support
$71.3k - $117k
...Position Overview The Operations Manager – DDLC Support leads day-to-day delivery operations... ...dashboards such as volume, throughput, SLA attainment, quality, and workforce utilization... ...managing programs that include call center, telephony, cloud/IT infrastructure sustainment...
Suggested
Contract work
For contractors
For subcontractor
Work at office
Worldwide
ASM Research, An Accenture Federal Services Company
Helena, MT
2 days ago
Account Director
...instrumental in driving sales growth by managing existing enterprise-level... ....* Self-motivated, results-driven, and capable of working... ...contracts* Maintain regular cadence calls with account teams to review... ...ensure timely response for company SLA’s* Coordinate support and...
Suggested
Contract work
Qualys
Helena, MT
1 day ago
Facilities Operations Manager - Electrical
$102.3k - $209.5k
...Description As Facilities Operations Manager – Electrical , you will... ...systems supporting OCI data centers. Reporting to the Senior Critical... ...procedural discipline, and SLA performance. Oversee... ...****@*****.*** or by calling (***) ***-**** in the United...
Suggested
Temporary work
For contractors
Flexible hours
Oracle
Helena, MT
1 day ago
Director, Facilities Operations & Services
$146.3k - $306.4k
...Description As Director, Data Center Facilities Operations & Services , you will lead... ...lead senior service managers and their organizations, driving... ..., vendor performance, SLA attainment, corrective action... ...****@*****.*** or by calling (***) ***-**** in the United...
Temporary work
For contractors
Flexible hours
Oracle
Helena, MT
1 day ago
Director of OSP Construction Operations
$150k
...Director of OSP Construction Operations To be a team member at ADB Companies, or as we call it, part of the A-Team, you must... ...Operations with extensive knowledge in managing multiple underground fiber and... ...motivated, goal- oriented, and driven to accomplish department goals...
Contract work
For subcontractor
Summer work
Work at office
Local area
Afternoon shift
Early shift
ADB Companies
Helena, MT
1 day ago
Director - Construction Operations (Hiring Immediately)
$153.8k - $249.9k
...? As the Director of Construction Operations , you will serve as the strategic and operational... ...targets. Partner with state-level ICC managers to develop weekly and monthly build... ...development, problem-solving, and data-driven decision-making. Champion a culture of...
Part time
Work experience placement
For subcontractor
Immediate start
Relocation package
TDS Telecom
Helena, MT
1 day ago
Environmental Program Manager (HTRW)
...Environmental Program Manager (HTRW) Fully Remote Job Type Full-time Description... ...the Tanaq Core Values of Purpose-driven environmental work, Safety, Engaging Culture... ...-term monitoring (LTM) and/or long-term operations (LTO) and maintenance, and final reporting...
Ongoing contract
Full time
Contract work
For subcontractor
Work at office
Local area
Immediate start
Remote work
St. George Tanaq Corporation
Helena, MT
6 days ago
Regional Account Manager
$61.7k - $77.1k
...leading global provider of cash and valuables management, digital retail solutions, and ATM... ..., mints, jewelers, and other commercial operations. Our network of operations in 51 countries... ...base salary with a performance-driven commission structure, as well as ongoing...
Work at office
Local area
Remote work
Brinks
Helena, MT
6 days ago
Contracts Manager
$72.25k - $85k
...Job Title Contracts Manager Job Description Summary We are seeking a Contracts... ...implementing and promoting contracting operational efficiencies across the enterprise and drafting... ...position at Cushman & Wakefield, please call the ADA line at (***) ***-**** or email...
Minimum wage
Contract work
Flexible hours
Cushman & Wakefield
Helena, MT
6 days ago
Principal Security (DLP/ITP) Technical Program Manager
$102.3k - $209.5k
...Infrastructure's (OCI) Security Operations Organization, you will be at... ...security incidents, managing incident responses, and conducting... ...Manager who is proactive, results-driven, and committed to delivering... ...-****@*****.*** or by calling (***) ***-**** in the United...
Temporary work
Immediate start
Flexible hours
Oracle
Helena, MT
2 days ago
Manager of Client Management
$71.86k - $121.86k
...culture where your voice is valued. The Manager of Client Management leads innovative... ...~ Proven track record to deliver a data-driven, analytical approach to the client’s travel... ...colleagues through our global INclusion Groups, centered around common identities or initiatives,...
Immediate start
Flexible hours
American Express Global Business Travel
Helena, MT
2 days ago
Head of Care Management Operations
...Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag... ...career with Nutrien and Nutrien Ag Solutions. What You'll Do: Manage delivery drivers and warehouse team for the location Order and...
Work experience placement
Seasonal work
Nutrien Ag Solutions
Helena, MT
5 days ago
Data Center Facilities Operations Manager - Mechanical (M2)
$102.3k - $209.5k
...You will oversee the operation and maintenance of systems... ...maintenance backlog management. Serve as the... ...documentation rigor, and SLA adherence. Drive troubleshooting... ...such as data centers, healthcare,... ...****@*****.*** or by calling (***) ***-**** in the...
Temporary work
For contractors
Relocation
Relocation package
Flexible hours
Oracle
Helena, MT
2 days ago
Head of Operations & Business Management
...you like a fast-paced environment, a team structure that provides support, training, and development, then apply today! The Operations Manager is responsible for overseeing regional operations, field execution, project performance, resource planning, and customer...
For contractors
For subcontractor
Work at office
Night shift
Vortex Companies
Helena, MT
4 days ago
Enterprise Account Executive - SLED (Google Public Sector)
$110k - $160k
...This is subject to change, based on manager discretion. At this time, we are unable... ...rigor and CRM discipline; comfort operating in a metrics-driven environment. ~ Ability to travel as... ...K–12 and/or higher education buying centers (including familiarity with EdTech and...
Contract work
Temporary work
Work at office
Local area
Remote work
Nelnet
Helena, MT
3 days ago
Senior Technical Program Manager
$83k - $166.1k
...HDI) is seeking a Technical Program Manager III to drive strategic operational programs across healthcare... ...supporting regulatory or compliance-driven environments is highly desirable. This... ...****@*****.*** or by calling (***) ***-**** in the United States...
Temporary work
Flexible hours
Oracle
Helena, MT
2 days ago
Senior Account Executive
...Drive alignment with clients around Teradata’s modern cloud and AI-driven data platform, supporting customer business objectives. Support... ...with key stakeholders and influencers within the account. Manage pipeline development, opportunity progression, and forecasting to...
Work at office
Home office
Flexible hours
Teradata
Helena, MT
1 day ago
Marketing Program Manager
$100k - $125k
...joining Datavant today, you’re stepping onto a driven and highly collaborative team that is... ...execution-oriented Sr Marketing Program Manager to support the Legal & Insurance (L&I)... .... It is responsible for helping the team operate complex marketing initiatives efficiently...
Datavant
Helena, MT
6 days ago
Healthcare Account Executive, TOLA
...cyberattacks, malicious insiders, and operational disruptions. We offer... ...new opportunities, managing pipeline and executing account... ...solutions within complex data center design environments Co-sell... ...working with channel ~ Highly driven, goal oriented "get it done"...
Local area
Rubrik
Helena, MT
6 days ago
Account Executive, Endoscopic (West Coast - Utah)
...world, and we need passionate, driven people like you to help us... ...customer accounts through routine call pattern, product... ...Biomedical personnel, Materials Management personnel, hospital administration... ...development of solid customer. Operate a computer effectively and...
Local area
Remote work
Flexible hours
Night shift
FUJIFILM Corporation
Helena, MT
5 days ago
74D Chemical Operations Specialist
...Job Description Join the frontlines to protect against some of the world's most powerful threats. As a Chemical Operations Specialist for the Army National Guard, you will support the country during natural disaster relief efforts and safeguard the nation from chemical...
Part time
Weekend work
National Guard OMD
Helena, MT
3 days ago
Account Executive (US)
...PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them... ...enterprise market. The ideal candidate is a relationship-driven sales professional who thrives in complex deal cycles, excels...
Local area
Flexible hours
PagerDuty
Helena, MT
5 days ago
Manager, Security Operations
$130k - $140k
...Job Description Role: Manager, Security Operations Location: United States (Hybrid - Durham, NC) Department: Cybersecurity - Security Operations Reports to: Senior Director, Security Operations Role Overview The Manager, Security Operations is responsible...
Full time
Pearson
Helena, MT
1 day ago
Plant Operation Project Manager
...consumers, our country, and each other. We put safety at the center of all we do, take accountability for our actions,... ...take we learn and get better. Position Overview: The Plant Operation Project Manager is responsible for the full lifecycle management of capital...
Contract work
For contractors
Work at office
Local area
Dormont Manufacturing Company
Helena, MT
2 days ago
Account Executive - Managed Services Sales
...At Red River Managed Services, we provide a welcoming and positive workplace where everyone... ...About the Role We are seeking a highly driven Account Executive with a strong hunter... ...collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all...
Contract work
Red River
Helena, MT
4 days ago
Account Executive
...of senior sellers, engineers, and partner managers to develop your skills and succeed in the... ...accounts by identifying new buying centers and business units. Work with resellers and... ...Motivated self‑starter who thrives in a quota‑driven, team‑oriented environment. Ability to...
Local area
TD SYNNEX
Helena, MT
5 days ago
Senior Account Executive
$177.69k
...traditional sales role; it’s a chance to build and operate a hyperlocal magazine in your community,... ...revenue stream. If you’re a relationship-driven seller ready to invest in building a... ...authentic, community‑driven content Manage your territory, sales pipeline, and publication...
Local area
Work from home
Home office
Flexible hours
Dormont Manufacturing Company
Helena, MT
4 days ago
Account Executive - MDU Sales
$79k - $128.4k
...impact? We’re looking for a driven, strategic, and relationship‑... ...long‑term partnerships. You’ll manage the full sales lifecycle—... ...business development through cold calling and prospecting Who You’ll... ...members Building managers and operators What It Takes to Succeed A proactive...
Contract work
Temporary work
Work at office
Monday to Friday
Shift work
Night shift
TDS Telecom
Helena, MT
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to SLA-Driven Call Center Operations Manager. Be the first to apply!