SLA-Driven Call Center Operations Manager

ASM Research, An Accenture Federal Services Company

A federal consulting firm is seeking a Call Center Operations Manager in Helena, Montana. The role includes overseeing day-to-day call center functions, managing staff schedules, ensuring compliance with standards, and training new hires. This position requires a Bachelor's degree and significant project management experience. The salary range is competitive, reflecting the skills and experience required for the role, which offers an engaging work environment and opportunities for growth. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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