General Manager

General Manager

For over 50 years, Long John Silver's has been serving up golden, crispy seafood and creating treasured moments for families worldwide. With nearly 500 locations, we're proud to be the world's favorite seafood destination for batter-dipped wild-caught whitefish, shrimp, chicken, and our legendary hushpuppies. And, of course, no visit is complete without ringing the bell on your way out—a tradition that celebrates great food and even better experiences.

Guided by our vision to be the world's favorite seafood restaurant, we empower our people to bring this to life every day through our shared PIRATE values:

• People First: We prioritize our people, both our crew members and our guests—by fostering a supportive environment where everyone is valued, respected, and empowered.
• Integrity: We uphold the highest standards of honesty and transparency in all we do, ensuring that every action reflects our commitment to integrity.
• Recognition: We celebrate and acknowledge the hard work and achievements of our crew, recognizing that their contributions are key to our success.
• Accountability: We take ownership of our actions and decisions, ensuring that we are responsible and reliable in delivering on our commitments.
• Teamwork: We believe in the power of collaboration, working together as a team to achieve our goals and deliver the best experiences for our guests.
• Excellence: We strive for excellence in everything we do, consistently aiming to exceed expectations and deliver the highest quality in our products and services.

We're looking for a motivated Restaurant Manager to lead our team and get outstanding guest experience!

Key Responsibilities:

• Ensure 100% guest satisfaction by resolving concerns promptly and delivering exceptional service.
• Inspire and motivate team members to exceed performance expectations.
• Maintain optimal staffing levels and foster a culture of teamwork, respect, and accountability.
• Oversee food safety, quality, and cleanliness to uphold the highest standards.
• Drive profitability through efficient inventory management and waste reduction.
• Recruit, hire, train, and develop crew members and management.
• Communicate goals, expectations, and company standards effectively.
• Ensure compliance with cash control, safety, and operational guidelines.
• Execute local marketing initiatives to boost sales.

Role Requirements:

• Passed Restaurant General Manager Readiness Checklist
• Must have reliable transportation and the ability to work 50hrs per week, nights and weekends
• Valid Driver's License required
• Take absolute pride in everything you do
• Value customer service and hold the ability to positively impact guests' experience
• Work well in a fast-paced environment
• Practice high quality food and cleanliness standards
• Bring an upbeat energy and positive attitude to the team
• Comfortable with working the Microsoft suite of products, BOH technologies and HRIS technology platforms.
• Has a commitment to timeliness and a sense of urgency
• Ability to read and interpret a variety of instructions furnished in written, oral, diagram and schedule form
• Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals computing rate, ration and percent
• Ability to solve practical problems and deal with a variety of variables in situations where minimal standardization exists

Physical Demands:

• While performing the duties of this role, the employee is regularly required to:
• Regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell.
• Frequently required to handle, feel and reach with hands and arms.
• Occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.
• Occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.
• Ability to meet deadlines and adapt to changing priorities.
• Intermittent travel may be required for training, regional support, etc.

Join us and be part of a team that creates a welcoming atmosphere and a "bell-ringing" experience!

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Benefits:

• Paid time off
• Flexible schedule
• Referral program
• Paid training
• Employee discount