Community Engagement Coach

Job Description

Job Description

What We're Building

Mansfield Hall is a living and learning community for neurodivergent college students, students who are capable of college but not yet fully ready for total independence. We organize the work around four areas: Living (independent living skills), Learning (academic and executive functioning), Giving (community involvement), and Engaging (social and emotional growth). Coaches are how all four of those actually happen. Not in a classroom, in the moment, every day.

What You'll Actually Do

• Provide direct coaching and support to residential students as they navigate daily schedules, community expectations, social situations, and individual goals
• Help students follow the routines and action steps in their individual Student MAPs
• Build professional, trusting relationships with students that combine encouragement and accountability with clear boundaries
• Address and de-escalate student well-being concerns as they come up, in real time
• Facilitate social interactions and encourage participation in extracurricular and community activities
• Monitor and document student progress using our tracking systems, and take on-call coverage as scheduled
• Help maintain common spaces and assist with meals

Why This Might Not Be the Job for You

• You'd rather solve a problem for a student than coach them through solving it themselves
• You're most comfortable in quiet, highly predictable environments with few interruptions
• You're uncomfortable addressing interpersonal conflict or emotional situations as they happen
• You struggle to hold a boundary with someone you also genuinely like, or to give direct feedback
• You'd rather work independently than communicate constantly with a team

What You Bring

• Bachelor's degree in behavioral sciences, psychology, education, social work, or a related field
• At least one year of direct experience coaching, mentoring, tutoring, or supporting young adults with diverse learning or social needs
• A belief that students are capable, and comfort coaching in real time rather than stepping in to solve things for them
• The ability to stay calm under pressure and communicate clearly during emotionally heightened moments

Compensation & Benefits

This role pays $22/hr. Alongside your hourly wage, full-time coaches at Mansfield Hall also receive:

• Medical insurance, with the premium cost shared between Mansfield Hall and the employee, plus an HSA option
• Employer-funded wellness dollars
• Free meals and drinks during your shift
• 401(k) retirement plan with a 4% employer match
• Paid time off, plus paid winter break
• Disability and life insurance coverage
• Work expense reimbursement

How We Interview

We believe candidates and Mansfield Hall both do better with the fullest possible picture of each other, so it's common for three to four people to be part of your interview process. That's not meant to be intimidating, it's meant to give everyone real information before anyone commits.

1. A 30-minute phone screen
2. One to two structured interviews, in person or virtual depending on availability and geographic location
3. Reference and background checks
4. An offer