Director - Public Area (PAD)

Job Description

Position Overview

The primary responsibility of the Director – Public Area Department (PAD) is to oversee the operations of the Internal Maintenance Department by strategically and efficiently planning of projects & labor allocations to maintain the cleanliness of the resort.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities

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• Design and oversee Cleaning Strategy to deliver sustainable quality of facilities.
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• Oversee day-to-day operations of the Internal Maintenance department.
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• Develop SOPs for care and maintenance of property.
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• Actively work with vendors for any departmental needs.
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• Provide input and direction in the development and monitoring of budgets, division operations and marketing strategies to produce both short-term and long-term profitability for The Venetian Resort.
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• Provide input into and executes the development, implementation, and measurement of guest service standards within assigned department consistent with the company’s core service standards and brand attributes.
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• Participate in the research, development, evaluation and implementation of new products, services, changing customer needs within the dynamic hospitality/gaming environment.
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• Periodically tours facility to inspect cleanliness.
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• Establish standards and work procedures for Internal Maintenance team members, inspects and evaluates physical condition of department areas, and consults with facilities department on any necessary repair work.
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• Safety is an essential function of this job.
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• Consistent and regular attendance is an essential function of this job.
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• Performs other related duties as assigned.
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Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Minimum Qualifications

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• 21 years of age.
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• Proof of authorization/eligibility to work in the United States.
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• High school diploma.
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• Must be able to obtain and maintain any certification or license, as required by law or policy.
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• 7 - 10 years of management experience in housekeeping or public area operations and budgeting.
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• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
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• Prior working experience with collective bargaining agreements.
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• Ability to communicate clearly and effectively in English, both in spoken and written form.
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• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
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• Must be able to work varied shifts, including nights, weekends, and holidays.
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Physical Requirements

Must be able to

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• Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
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• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
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• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
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• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
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• Ability for prolonged periods of time to walk, stand, stretch, bend, and kneel.
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• Work in a fast-paced and busy environment.
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• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
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