Loan Officer Assistant

Job Highlights

• Title Loan Officer Assistant
• Type Full Time
• Experience 3 Years
• Function Mortgage
• Location Nashville, TN, United States
• Company Primis Bank

Company Profile

Primis Bank offers personal and business banking, loans, digital banking, and financial solutions tailored to meet modern customer needs efficiently.

Job Profile

The bank is seeking a Loan Officer Assistant who will work directly alongside licensed loan officers to help maximize productivity.

Support the Loan Officers during the loan origination process and perform daily administrative duties in an accurate and organized manner.

Responsible for ensuring our borrowers fully understand the financial implications and responsibilities involved in taking out a loan and making sure they complete their applications correctly.

Education Level

• High School Diploma or equivalent (required)

Work Experience

• Minimum 3 years of experience as a Loan Officer or similar role
• Previous experience in retail residential mortgage loan originations (preferred)

Duties/Responsibilities

Essential Roles-

• Assist Loan Officers with the loan application process.
• Documentation follows up and tracking (contacting borrowers, title companies, real estate offices, appraisers, lenders, etc.)
• Initial client intake, loan operating system set up, documentation gathering, electronically sort and file documents, income calculating, loan structuring, credit analysis and pre-underwriting, order employment verifications, order appraisal reports, run automated underwriting engines.
• Manages day-to-day branch operations, for example: scheduling, training, and administration of policies/procedures.
• Regular, reliable, and predictable attendance.
• Review and prepare documents for clients on time.

Marginal Roles-

• Check that applicants have correctly completed their paperwork and obtain missing information from applicants if necessary.
• Communicate with new applicants and existing clients regarding loan opportunities.
• Comply with industry-related regulations, requirements, and state/federal laws as applicable to the job duties of this position.
• Follow up on credit checks and prepare cost estimates for borrowers.
• Maintain and update knowledge on all products and programs.
• Maintain compliance with and adhere to all state and federal regulations and Bank policies and procedures, including, but not limited to, Bank Secrecy Act, SAR, CTR, FACT ACT, Community Reinvestment Act, EEO, and fair employment practices.
• Maintain promotional materials inventory.
• Maintain social media marketing for their assigned branch.
• Maintains an appropriate stock of office supplies for the assigned branch.
• Manage pipeline with processing team to ensure timely closings.
• Oversee the distribution of marketing materials in the branch.
• Perform data entry and other office duties as needed.
• All other duties as assigned.

Skills/Knowledge/Abilities

• Ability to credit-qualify borrowers
• Ability to work independently with minimal supervision
• Ability to work with a diverse base of contacts (Loan Officers, clients, agents, lenders, title companies, etc.).
• Basic knowledge of loan programs
• High degree of detail orientation
• Professional and effective verbal and written communications
• Proficient with MS Office
• Strong organizational skills

Working Conditions

• Continuous communication: verbal and written, in-person, phone, and electronic
• Continuous repetitive use of hands/arms, particularly concerning typing, writing, phone, and computer use
• Continuous stationary position, particularly, but not limited to, at a desktop computer
• Office environment: Remote and hybrid flexibility is determined by management.

Employer’s Statement

Primis Bank is an Equal Opportunity Employer.