Assistant General Manager

Norfolk, VA

Full time

R49616

Hotel :

Norfolk Sheraton

777 Waterside Drive

Norfolk, VA 23510

Assistant General Manager

Full time

Compensation Range : $95,000 - $105,000 plus bonus

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!

• Invest in Your Future – 401(k) plan with company match.

• Comprehensive Health Coverag e – Medical, dental, and vision insurance options.

• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations

• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

Lead at the heart of Norfolk's waterfront hospitality scene. The Sheraton Norfolk Waterside Hotel is a 468-room, full-service property overlooking the Elizabeth River and featuring more than 30,000 square feet of meeting and event space , making it a destination for business, group, and leisure travelers alike. As Assistant General Manager, you'll help drive operational excellence, exceptional guest experiences, and team success while building your career in a vibrant coastal city known for its thriving downtown, rich maritime history, and outstanding quality of life

What You Will Do

• Team Leader: Guide and support your team through daily operations, ensuring everything runs smoothly.

• Revenue Pro: Oversee daily processes and deliver timely, accurate revenue reports with precision.

• Cash Expert: Manage house funds and resolve cashier discrepancies with skill and attention to detail.

• Month-End Specialist: Complete month-end tasks and general ledger duties like a pro, ensuring accuracy and efficiency.

What We’re Looking For

• 3+ years of hotel management experience: Demonstrates a solid track record of leading hotel operations, managing teams, and delivering consistent results in a fast-paced, high-pressure environment.

• Degree in accounting, business, finance, management, or a related field (or equivalent experience): Provides a strong foundation for navigating hotel operations and making informed decisions.

• Proficiency in Microsoft Office Suite and familiarity with POS/PMS systems, Birch Street, Concur, ProfitSage, Sage300, Workday: These tools ensure smooth operations, accurate reporting, and quick problem-solving in a fast-paced environment.

• Process Pro: Streamline operations and optimize efficiency across departments to keep things running smoothly.

• Integrity Champion: Build trust with direct, honest communication, ensuring a respectful and reliable environment.

• Decisions with Confidence: Use experience and sound judgment to make swift, impactful decisions that enhance guest experiences and drive business success.

What Atrium Leadership Looks Like:

• Accountable Achiever : You take ownership and deliver results.

• Agile Thinker : You adapt quickly to changing circumstances.

• Talent Curator : You attract, develop, and retain top talent.

• Transparent Leader : You communicate openly and honestly.

• Leading with SPIRIT : You embody our core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork.

Why Atrium?

Hear it from Jeffery C, “The overall culture of Atrium Hospitality is second to none. Open door policy and regional + corporate senior leadership are very accessible. My team and I are successful because we receive support from all levels and are set up for success”.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights:

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Service

We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Perseverance

We will be better today than we were yesterday.

Inclusion

We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Respect

We treat others the way we would like to be treated.

Innovation

We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Teamwork

Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Come grow with us!