Admissions Coordinator

Admissions CoordinatorThe Admissions Coordinator supports the Admissions team in all the responsibilities of the Admissions Department.Essential Duties and Responsibilities:Meets budgetary census goalsScreens prospective residents to determine financial status at time of admission and categories by Medicare, Medicaid, Insurance, and Private PayEducates the person inquiring about an admission to the FacilityPromptly talks with persons arriving at Facility to inquire about our services and discusses with callers the facility’s function.Asks pertinent questions of inquirer to establish appropriateness of level of care and to determine if prospective resident may have insurance coverage.Tours prospective resident or guardians through the FacilityDescribes available services and accommodationsProvides state survey results for Facility as requestedPortrays the quality of staffListens to future resident’s needs and educate how we will meet those needsEmphasizes areas other than resident’s room that are available for the resident and the responsible party.Gathers information of prospective resident and later of residentObtains general information about prospective resident by interviewing prospective resident or responsible partyAcquires financial information about the prospective residentEstablishes financial resources of prospective resident by obtaining a completed admission agreementInquiries about insurance coverage and verifies insurance benefitsEducates resident or guardian of Medicare coverage in nursing home center whenever appropriateAnswers inquiries about the medical assistance coverage in nursing home settingsEnrolls new admissionsAccurately completes, with the resident or guardian, the required admission enrollment packet of formsEducates the resident and or guardian by explaining the contentDistributes the completed forms to appropriate departmentsMaintains an accurate census and statisticsUpdates all census forms daily by adding new admissions, subtracting discharges, maintaining a behold list, and indicating changes in room accommodations, insurance coverage, financial status codeMaintains excellent relationships with referral sourcesInforms Administrator of new referral sources and appropriate changes in the pattern of referralsCompletes an inquiry form for all inquiries for follow up, statistics, and for providing important marketing information to the AdministratorCoordinates in-house transfersQuality & ProductivityProvides high quality services, processes and programs while consistently seeking ways to improve outcomes and enhance the facility. Meets or exceeds goals and objectives and consistently engages in productive work effort requiring minimal direction from manager.ProfessionalismDemonstrates self-control by maintaining composure in difficult situations; deals calmly and effectively with stressful situations. Projects a professional image of oneself and the organization and demonstrates a positive attitude towards work and the organization.AccountabilityDemonstrates commitment to the position and accepts responsibility for personal actions.Collaboration & TeamworkSupports a positive team environment in which employees participate, respect and cooperate with each other to achieve desired results. Builds and sustains cooperative working relationships and demonstrates a positive attitude in work assignments and interaction with others.CommunicationExpresses self in a knowledgeable, coherent, and professional manner. Works to resolve conflict and promotes an open and honest environment for feedback and constructive criticism.LeadershipProvides direction and motivation and sets an example through open communication and modeling best practices. Provides appropriate advice, on-going feedback, support and resources to improve effectiveness of individuals and departments.