Director of Collections
Full-time
Bizcap US
About the job
Bizcap is a trusted provider of fast and flexible financing solutions for small businesses across the United States.
We are seeking a Director of Collections Operations to supervise the legal collections operations within our commercial financing portfolio. This role is responsible to ensure smooth execution of our collections and operations and procedures.
Role Description
- Supervise the operations of 10+ collections professionals and legal assistants
- Manage high-volume default workflows, including escalation to legal, and litigation support
- Analyze merchant cash flow to structure workouts, modifications, and settlements
- Maintain detailed CRM notes and ensure audit-ready documentation
Qualifications
- 3+ years of operations experience in collections, debt recovery, or operations
- Strong understanding of commercial financing and workflows
- Familiarity with UCC liens, receivables enforcement, and payment processors
- Highly organized, self-directed, and able to manage a high-volume portfolio
- Strong communication and interpersonal skills
- Comfortable working in a fast-paced, performance-driven environment
Why join Bizcap?
- Direct impact on company performance and recovery outcomes
- High-autonomy role with real decision-making authority
- Opportunity to work in a collaborative and collegial environment
- Competitive compensation and benefits and fully stocked snack and beverage pantry :)
Featured benefits
Medical insurance, Vision insurance, Dental insurance, Commuter benefits
Vacancy posted 16 hours ago
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