Grocery Clerk

Overview Create an outstanding customer experience through exceptional service by ensuring a safe, clean environment and encouraging repeat visits. Support the department manager in achieving sales and profit goals while maintaining quality assurance standards. Embrace the Customer 1st strategy and model the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Benefits A wide range of healthcare coverage, including affordable medical, dental, vision, and prescription plans. Flexible scheduling with paid time off, holiday and sick pay based on eligibility and length of service. Emotional and financial support through free counseling and confidential financial tools. Associate discounts on food, travel, technology, and more. Up to $21,000 in tuition reimbursement over your career. Extensive training programs and career pathways for growth. Responsibilities Help customers discover new items or products they inquire about. Inform customers of food specials and recommend grocery items. Check product quality to ensure freshness and review "sell by" dates. Provide fresh and non‑perishable grocery products to customers. Label, stock, and inventory department merchandise. Report product ordering or shipping discrepancies to the manager. Stay current with present, future, seasonal, and special ads. Adhere to all food safety regulations and guidelines. Maintain proper temperatures in cases and coolers and keep temperature logs. Gain and maintain knowledge of products sold in the department and be able to answer questions and recommend items. Create a welcoming environment for customers, addressing questions about products in the department and store. Enforce safety programs by following procedures, identifying unsafe conditions, and notifying management. Perform preventive maintenance by inspecting equipment and alerting appropriate staff of needed repairs. Notify management of customer or employee accidents. Work cooperatively in a high‑paced and sometimes stressful environment. Manage conflict in a nonconfrontational and cooperative manner. Act with honesty and integrity regarding customer and business information. Follow directions and seek assistance when necessary to resolve customer or business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. Perform essential functions with or without reasonable accommodation. Minimum Qualifications Customer Service skills. Effective communication skills. Knowledge of basic math (counting, addition, and subtraction). Desired Experience Customer Service skills. Retail experience. #J-18808-Ljbffr Kroger