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AI Support - Full stack Engineer - Production support/AMS Lead

Temporary

Staffingine LLC

Richmond, VA

Job Title: AI Support - Full stack Engineer - Production support/AMS Lead, GCP, GKE, Google ADK agent, Java, Microservices
Job Location: Richmond, VA
Job Type: Contract

Job Description:

We are looking for Full stack engineer and AI support engineer who Lead L2L3 application support and engineering activities Act as the primary customer facing technical lead responsible for incident management release coordination stakeholder communication RCA leadership application stability and continuous improvement initiatives Own technical governance while collaborating with offshore teams to ensure 24x7 operational support

Mandatory Skills

  1. Full Stack Development
  2. Spring Boot Microservices
  3. REST API design and troubleshooting
  4. Redis
  5. Distributed application architecture
  6. API integrations and orchestration patterns
  7. Cloud Platform
  8. Google Cloud Platform GCP
  9. GKE Google Kubernetes Engine
  10. Kubernetes concepts and troubleshooting
  11. PubSub
  12. Cloud Monitoring Logging
  13. Apigee API Gateway
  14. Alloy DB
  15. Scheduler and Workflow concepts
  16. AI Application Support
  17. AIenabled application support
  18. Google ADK Agents
  19. Gemini API integrations
  20. RAGbased application architectures
  21. AI service consumption and troubleshooting
  22. Prompt execution flow understanding
  23. AMS Production Support
  24. L2L3 Support
  25. Incident Management
  26. Problem Management
  27. Root Cause Analysis RCA
  28. Release Management
  29. Change Management
  30. Service Request Fulfilment
  31. SLA Management
  32. Production Support
  33. Leadership
  34. Customerfacing leadership
  35. Technical governance
  36. KT management
  37. Offshore coordination
  38. Executive communication
  39. Risk and escalation management

Good to Have Skills

  1. Dataflow
  2. Healthcare Life Sciences domain experience
  3. DevOps CICD tools
  4. AIled operations tools and automation

Key Responsibilities

  1. Serve as overall technical lead for BidIQ Pricing Engine Guidance Engine and EnablerSwitch support
  2. Lead P1P2 incident bridges and critical production escalations
  3. Drive RCA reviews and preventive actions
  4. Coordinate releases deployments and postproduction validations
  5. Guide offshore support engineers and cloud engineers
  6. Participate in governance reviews service reporting and client leadership meetings
  7. Support minor enhancements and continuous improvement initiatives
  8. Own transition KT validation and operational readiness activities

Apply
Vacancy posted 1 day ago
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