Information Technology Associate, Seasonal

Overview Earn $24.00 - $25.00/hr. Joining our California’s Great America team means you’ll provide associates and guests with exceptional service when they visit the park. You’ll also… Analyze, prioritize, and respond to specific issues with Point-of-Sale, Debit/Credit, and related systems. Address IT helpdesk issues on-site and over the phone. Resolve in house and 3rd party software and hardware issues. Ensure adherence to defined policies and procedures within department and company-wide. Research, resolve, and respond to highly complex issues, providing expert and creative solutions. Perform upgrades and preventative maintenance to PC’s. Perform daily system routines. Have other opportunities to learn and expand knowledge. Responsibilities California’s Great America is the top destination for thrill-seekers and families alike and premiere entertainment with 100+ acres of FUN. We want YOU to join us in making people happy! Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Perks and Benefits Paid Training! FREE Uniforms! FREE Admission to California’s Great America! FREE tickets for friends and family! 25% discounts on Food and 20% discounts on Merchandise! Employee-only RIDE nights, GAME nights and FREE FOOD events! Work with people from here, near and from all over the world! Qualifications You! Expert knowledge of Microsoft Windows operating systems and Microsoft Office applications. High level of proficiency with Microsoft Office applications. Experience in troubleshooting software, hardware, and network problems. Working knowledge of network topologies (i.e.: Ethernet, 100BaseT), network protocols (i.e.: TCP/IP), and applications (i.e.: FTP, Telnet/SSH, VNC). Networking experience (an asset). Valid California Driver’s License (G2/G). Driver’s abstract is required upon hire. Ability to lift up to 50 lbs. and must provide own safety shoes. Availability that includes working flexible shifts on weekdays, weekends, evenings, and holidays. #J-18808-Ljbffr