HVAC Service Technician

Job Description

Job Description

Canella, now powered by Ace Hardware Homes Services, built a strong, reliable, and trustworthy business over 30 years, focused on serving the heating and cooling needs of Conover and the surrounding areas.Backed by one of America's most trusted brands, we provide the resources, support, training, and career path that top performers are looking for.

We're building a team of professionals who take pride in their craft, value doing things the right way, and want to be part of a company investing in its future. You'll work with leaders who respect technicians, invest in development, and understand that exceptional customer experiences start with taking care of employees first.

**Why Experienced Technicians Join Ace

**

Better Benefits for You and Your Family

• Operate a company provided vehicle with flexibility to dispatch from home.
• Medical, dental, and vision insurance.
• Company-paid short-term disability, long-term disability coverage, and life insurance.
• 401(k) with company match.

A Place to Grow

Many technicians don't want to stay in the same role forever. We invest heavily in training, coaching, leadership development, and advancement opportunities.

**What You'll Do as an HVAC Service Technician

**

• Provide an outstanding customer experience that emphasizes upfront communication, educating customers on options, and serving others.
• Diagnose and repair residential HVAC systems
• Troubleshoot complex heating and cooling issues
• Perform maintenance and system optimization
• Maintain accurate service documentation
• Support and mentor other technicians

**What We're Looking For

**

Minimum Qualifications

• 3+ years of residential HVAC service experience
• EPA Certification
• Strong diagnostic and troubleshooting skills
• Valid driver's license with at least 3 years of U.S. driving experience is required for this role

This positions is not eligible for employment visa sponsorship now or in the future.

This is a field role: the work happens at customer and job sites rather than at a single worksite, and you will be based within driving distance of the job location. Expect day trips to job sites, with most nights at home.

You should be proficient in:

• HVAC Service & Installation
• HVAC Troubleshooting
• HVAC Repair

Machines & technologies you'll use:

• HVAC Systems