SUPERVISOR (PT) - Perry Ellis

SUMMARY The Supervisor Key Holder supports the Store Manager in all operations and sales management functions. The Supervisor Key Holder ensures the sales team meets its goals of efficiency and customer satisfaction, replenishes the store, executes marketing and promotional changes, and supports training of sales associates. RESPONSIBILITIES Function as a role model and keep customers as the top priority. Respond to all customer needs. Achieve excellent scores on secret shopper reports. Ensure the store is visually distinctive and appearance impeccably maintained. Demonstrate awareness of store sales plans and results. Demonstrate awareness of individual contribution to business results. Promote merchandise and demonstrate product knowledge to customers, assisting them with any requests. Share vision and plans execution of store strategy in alignment with corporate and district initiatives. Understand reports and analysis of business trends and inventory opportunities. Prioritize workflow through successful planning and time management. Support appropriate staffing levels based on business trends and payroll guidelines. Comply with all company policies, procedures and operations. Support the Store Manager on expectations for maintenance and the physical appearance and cleanliness of the store. Demonstrate effective written and verbal communication skills. Communicate all loss prevention occurrences to the Store Manager, District Manager and Loss Prevention Manager. Support the supervision and motivate staff members. Participate and support execution of all pricing strategies to achieve gross margin. Support the execution of merchandise set up according to visual guidelines. Communicate store inventory opportunities to the Store Manager. Support replenishment of merchandise on the selling floor as needed. Adhere to Human Resources standards following general practices. Hold teams accountable for achieving results and communicate with Store Managers opportunities. Manage conflict. Empower and involve the team in the decision-making process while guiding the process. Be receptive to feedback and foster dialogue around solutions. Maintain confidentiality and meet own commitments. REQUIREMENTS Energetic and positive attitude. 1–2 years of retail experience. Flexible availability; reliable transportation. Strong verbal and written skills. Strong interpersonal communication and customer service skills. Customer service-oriented: outgoing, friendly, and personable with a positive attitude. Must be able to move and/or lift up to 25 pounds. High school degree. BENEFITS Employee discount. Accumulated personal/sick time off. 401(k) plan. Monthly sales incentives. Clothing allowance. Holiday pay. Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities. #J-18808-Ljbffr