Sales Support Specialist

Benefits:

401(k)

401(k) matching

Competitive salary

Employee discounts

Free uniforms

Paid time off

Company parties

Opportunity for advancement

Training & development

Job Summary

Works with clients in identifying their needs and problems in order to promote appropriate company products and services

General Accountabilities

Manages and grows existing accounts

Sells additional services to clients

Contacts and visits clients to help them better understand company products and services

Handles queries about company products and services

Builds up detailed knowledge about the company's products

Plans for and attends trade shows to establish new business

Provides customer service to business partners

Educates business partners and end users on company products and services

Provides proactive assistance and supports to clients and business partners

Meets customer needs, offers options, resolves problems and follows up with customers

Present, promote and sell services to existing and prospective customers

Establish, develop and maintain positive business and customer relationships

Reach out to customer leads through cold calling

Expedite the resolution of customer problems and complaints to maximize satisfaction

Input and process transaction information from start to finish

Achieve agreed upon sales targets and outcomes within schedule

Coordinate sales effort with team members and other departments

Analyze the territory/market’s potential, track sales and status reports

Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Keep abreast of best practices and promotional trends

Continuously improve through feedback

*The company reserves the right to add or change duties at any time

Job Qualifications

Education: High school diploma or equivalent

Experience: 1-2 years of experience in a professional work environment

Skills

Excellent verbal and written communication

Excellent knowledge of MS Office or Google Docs

Excellent selling and negotiation skills

Prioritizing, time management and organizational skills

Problem solving

Attention to detail

Service orientation

Schedule

Monday to Friday

Weekend availability

Overtime (if required)