Parts Counterperson/TRAINEE

Job Description

Job Description

This is a full-time "New" hire position designed for individuals looking to transition into a career as a Master Certified Ford Parts Specialist . The dealership is specifically looking for motivated candidates, including service technicians or car enthusiasts, who possess mechanical knowledge and a drive to succeed in specialized dealership operations.

Benefits

• Pay Range: $40,000 – $65,000+ per year (Base plus commission).

• Pay Frequency: Paid semi-monthly.

• Benefits: Health, Dental, and Vision insurance.

  • 401K and HSA.

  • Sick time accrues immediately

  • PTO after one year.

  • Employee pricing on vehicles, services, and parts.

Responsibilities

Essential Duties include the following. Other duties may be assigned.

• Customer Service: Assist retail and shop customers in selecting parts professionally and efficiently.

• Sales Support: Provide price quotes over the phone and inform customers about companion parts and product lines.

• Inventory Management: Notify the Parts Manager of out-of-stock items and handle emergency orders from outside sources.

• Administrative: Keep orderly records of repair orders, invoices, and insurance estimates; follow up on back-ordered parts.

• Professional Development: Participate in all available training programs and stay updated on new Ford products.

Qualifications

• Education: High school diploma or equivalent is required.

• Skills: Proficiency with computers/business machines and the ability to multitask in an environment with frequent interruptions.

• Experience: Automotive experience or customer service training is a plus but not strictly required for the trainee level.

• Language: Fluency in English is required; Spanish bilingual skills are considered a plus.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Applications must be received by 05/30/2026.