Operations Manager

About the company Our client is a Physical AI company making industrial machines, including forklifts and heavy equipment, autonomous. Its technology helps logistics operators improve productivity, safety, and sustainability across real-world industrial sites. The company is expanding its US operations from the ground up, creating the playbooks for autonomous equipment to move from deployment into reliable day-to-day use. The role / why it matters As Operations Manager, you will build and lead the company’s first US operational team. You will own post-deployment performance across customer sites and establish the people, processes, and operating routines needed to scale from initial machines to larger deployments. What you’ll do Own daily operating performance at live customer sites, tracking KPIs, SLAs, uptime, safety, and service quality. Recruit, onboard, train, and manage US operators, including shift structures, workforce plans, and coaching on autonomous industrial machines. Scale deployments within customer accounts from one or two machines to 30 or more while maintaining consistent operating standards. Visit customer sites to support operations and build strong working relationships with customer teams. Establish the Austin operating base, including local infrastructure, suppliers, equipment, and operating routines. Bring field feedback to company leadership and help translate operating needs into improvements. What we’re looking for Five to ten years of operations experience in an industrial setting. Experience operating or deploying emerging technology in robotics, autonomous vehicles, industrial automation, drones, or related physical environments. A track record of recruiting, managing, or training operational teams, including shift-based teams or equipment operators. Hands‑on comfort working directly with machinery, operators, and customer teams at field sites. Experience launching a product, site, or operating function in a new or rapidly changing environment. Ability to work from Austin, Texas, and travel to customer sites, including trips of up to three weeks at a time. Bonus points Experience moving a fleet from manual operations to autonomous operations. Experience launching site operations for autonomous vehicles, warehouse robotics, or other industrial robotics deployments. Compensation and benefits The base salary range is $150,000 to $180,000, with competitive equity and stock options. Location / work model This is a hybrid role based in Austin, Texas, with two to three days per week in the office and warehouse when not traveling. Customer‑site travel is approximately 40% of the time, with trips of up to three weeks at a stretch. Visa sponsorship is not available. #J-18808-Ljbffr