Area Manager

Job Description

Job Description

Velocity Auto Care is a franchisee of Valvoline Instant Oil Change operating 50+ Valvoline locations throughout central, south, and west Texas. At Velocity Auto Care, we care about cars and people, and we are actively seeking a dynamic, multi-unit leader to take on the role of Market Manager. As a Market Manager, you will be in charge of operational excellence and profitability of the designated market areas within our development territory. Market Managers directly manage up to six (6) Area Managers, and you will own the span of control for 25 to 50 service centers in your designated market.

As an Area Manager I, you will maximize the profitability of a Valvoline Instant Oil Change market area by developing a team to deliver and execute VIOC's processes consistently, creating a quick, easy, trusted customer experience. The Area Manager is responsible for the overall performance of the Service Centers in the Area and achieves this by leading, coaching, and developing Service Center Managers and their teams. Area Managers support the operations and growth of their Area by identifying leaders capable of managing all aspects of an automotive service business and assisting them to create a fun, performance-driven culture aligned with VIOC's vision and values. 

How you'll make a difference:  

• Build and support a high-performance team capable of differentiating VIOC's service experience from all other service providers. Identify talent and teach Service Center Managers to build, manage, and motivate highly successful teams within their stores while creating a strong culture and reducing turnover. Lead succession planning and employee development within their Area to ensure all locations have sufficient key holders, bench strength, and high-performing employees.
• Manage area profit plans ($500M to $1MM) by teaching Service Center Managers to execute the SuperPro process consistently, increase revenues ($4MM - $8MM area level) and plan/manage all store-level expenses. Requires operational expertise and knowledge of financial statements (balance sheet and P&L), key performance indicators, sales growth, budgeting, labor utilization, claims, and inventory management. 
• Build a loyal customer base by preparing and motivating employees to deliver a superior automotive experience built on trust and the utmost professionalism. This is accomplished by training employees (train-the-trainer) to execute VIOC's proprietary operating system (SuperPro) flawlessly and connecting them to the importance of their role in the customer process. Manage claims (directly and teach SCMs) to ensure customer loyalty and minimize the impact on profitability.
• In collaboration with corporate groups, ensure team knowledge and compliance with all Federal, State, and local laws. Requires ability to train store personnel and monitor compliance of Operations, EHS, and HR standards as set forth by Valvoline/VIOC's subject matter experts. 
• Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion. 

What you'll need to succeed:  

• Bachelor's degree (work experience may replace formal education) 
• Minimum of 1-3 years of Retail Management experience with a demonstrated track record of success in building teams and financial metrics that meet or exceed expectations 
• SuperPro training through SCM role 
• Must have a valid driver's license and a driving record acceptable to the Company and its insurers, subject to verification by the Company at its discretion 
• Drive profitable growth 
• Alignment and accountability 
• Create a high-performance culture 
• Consistent demonstration of the ideal team player virtues – humble, hungry, smart
• Must have full body mobility and be able to twist, turn, bend at the waist, squat, and go up and down stairs 
• Use of various automotive mechanical tools and POS computer system 

  Other Requirements:  

• Ability to pass criminal and driving screening. 
• May need to have the ability to legally drive a company vehicle. 
• Must be a US citizen or be legally authorized to work in the United States.

Your Path to Valvoline  

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline. 

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email View email address on us.fitly.work to request reasonable accommodation during any point in the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. 

More About Velocity   Auto Care  

Velocity Auto Care was started in 2024 with the acquisition of 38 VIOC Service Centers. Since then we have grown significantly with a plan to build and/or acquire 75+ centers. We believe that if you put people first and empower them with the skills, confidence, and motivation needed to deliver a fantastic service and exceptional customer experience, then growth will occur for both the business and for our team members. Our goal is to create an environment where team members can reach their personal and professional goals with us, and we strive to make that a reality daily.

Velocity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Please note that this job description does not cover an exhaustive list of duties and activities. Job description is subject to change at the discretion of the Velocity Auto Care’s Executive team at any time.