Room Attendant

Benefits Paid Time Off and Paid Holidays Medical/Dental with employer contribution Voluntary Life Insurance, Disability, and Aflac Insurance Company-paid life insurance and long term disability Travel Perks to Resort Locations Company Perks Program Responsibilities We are seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of our facilities. You will perform a variety of cleaning tasks and ensure all rooms and common areas are tidy and presentable. The ideal candidate will have excellent organizational skills and a strong work ethic. Enter and prepare room for cleaning. Perform tasks including dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following the standard operations procedures. Replenishing guestroom and bath supplies. Perform rotation cleaning duties (e.g., steam‑clean carpets, spring cleaning, super cleaning, etc.) as required. Anticipate guests’ needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times. Be familiar with resort services/features and local attractions/activities to assist guests’ inquiries. Respond to and resolve guest calls, guest requests, and guest complaints. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Update the status of rooms cleaned on the assignment sheet. Return and restock the cart at the end of the shift. Work to achieve and exceed guest satisfaction scores. Assist team members, being ready and available to lend a helping hand. All other duties as assigned. Responsibilities listed may not include all tasks or apply to all resort locations; an official job description will be provided and signed on the first day of employment. Equal Opportunity Employer Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace! Qualifications High School Diploma/GED Previous hotel-related experience Strong attention to detail and a high standard of cleanliness Ability to work in a fast-paced environment with accuracy #J-18808-Ljbffr