Quality Technician I

Job Overview 1st Shift 5:00am – 1:30pm Participates in Cross Functional team meetings to identify root causes and implement corrective action of quality issues. Utilizes various measurements and test equipment to perform capability studies; documents process performance as required. Develops and maintains work‑in‑process and finished goods quality audits. Ensures audits reflect most up‑to‑date customer issues. Recommends improvements to processes, products, and documentation to drive improvement and satisfy the customer. Monitors manufacturing process to ensure compliance with established work instructions, process audits, and quality checklists on a regular basis. Develops and makes visual displays depicting good and bad parts, e.g. acceptable and unacceptable metal. Quarantines and oversees disposition of non‑compliant material and devises methods to assess cost and responsibility. Works with suppliers to help resolve non‑compliant material issues and make recommendations for improvement and provides feedback as necessary. Manages documents related to production inspections, calibration and capability as defined in quality plans. Provides training to production workers on audits, inspections, and calibrations as required. Understands supplier and customer testing and quality plans. Understands Engineering Change Orders and Temporary Deviation processes. Inspect parts for conformance before shipping, remediate defects when possible and help identify root cause and corrective actions when parts are found to be outside of standard. Supervisory Responsibilities Mentor and lead co‑workers in Quality Systems Department and in production. Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office machinery. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone. Work in air‑conditioned office environment and unacclimatized plant environment. Travel Requirements Ability to travel occasionally domestically. Occasional: activity exists less than 1/3 of the time. Frequent: activity exists 1/3 and 2/3 of the time. Qualifications In‑depth knowledge of PGT manufacturing processes and products. Ability to work independently with limited guidance from supervisor. Familiar with the use of standard measurement and test equipment. Ability to read and interpret prints and complex procedures. Excellent record‑keeping and documentation skills. Working knowledge of word processing, spreadsheets and presentation software. A.A. degree preferred. Language / Communication Skills Strong written and verbal communication skills. Can communicate well with customers, suppliers, workforce and management. Mathematical Skills Trigonometry, geometry, addition, subtraction, multiplication, division, averaging, percentages, and common algebra. Reasoning Ability Ability to coordinate multiple projects and areas of responsibility through priority setting. Strong problem‑solving skills. Ability to document a plan and delegate responsibility to drive corrective action/results. Certification Quality Technician Certification desired. What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401(k) with company match and generous paid time off to help you balance your life. Three comprehensive Medical plan options. Prescription Dental Vision. Company‑Paid Life Insurance. Voluntary Life Insurance. Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance. Company‑paid Short‑Term Disability. Company‑paid Long‑Term Disability. Paid time off (PTO) and paid Holidays. 401(k) retirement plan with company match. Employee Assistance Program. Teladoc. Legal Insurance. Identity Theft Protection. Pet Insurance. Team Member Discount Program. Tuition Reimbursement. Yearly Wellness Clinic. Equal Opportunity Employment MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal‑opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category. #J-18808-Ljbffr PGT Industries