Salesforce Administrator

Job Description

Job Description

What is great about working for Foundation? Plenty! We have a fun, casual, yet hard-working culture that invests in our employees, promotes creativity, and delivers on our reputation. Would you like to work for a company that offers manicures and pedicures in the office? We do! How about massages, laundry service, monthly car washes, catered lunches Wednesdays and a monthly happy hour - we offer all this and more!

At Foundation we believe in and promote a work-life balance with a top-notch workout facility, fitness classes and free personal training; and for those competitive types, a game room complete with table tennis, foosball, and video game systems. Also, some comforts of home, there is a full kitchen, free coffee and specialty flavors, soft drinks, and snacks.

Position Summary

The Salesforce Administrator is responsible for the configuration, maintenance, and support of the Salesforce platform. This role partners closely with Business Analysts and stakeholders to evaluate business requirements and translate business needs into scalable solutions while maintaining data integrity, system usability, and platform performance.

Qualifications

Required:

• 3+ years of Salesforce Administration experience
• Salesforce Administrator Certification
• Strong experience designing, building, and troubleshooting Salesforce Flow automation
• Experience configuring standard and custom objects, fields, record types, page layouts, Lightning record pages, and validation rules
• Strong understanding of Salesforce security and record access, including roles, sharing rules, permission sets, and object- and field-level security
• Experience building reports and dashboards
• Strong troubleshooting, analytical, and problem-solving skills
• Ability to evaluate business requirements, identify gaps, and recommend appropriate Salesforce solutions

Preferred:

• Experience with Experience Cloud
• Experience with Salesforce integrations and connected systems
• Familiarity with data management tools such as DemandTools
• Experience with Salesforce release management, sandbox environments, source control, or DevOps tooling
• Experience supporting a complex Salesforce environment

Responsibilities

• Configure and maintain Salesforce, including objects, fields, record types, Lightning pages, validation rules, security, and Flow automation
• Partner with Business Analysts and stakeholders to evaluate requirements, identify gaps or technical considerations, and translate business needs into scalable Salesforce solutions
• Recommend simpler or more maintainable approaches when proposed solutions may introduce unnecessary complexity or technical debt
• Troubleshoot system issues, identify root causes, and provide day-to-day user support
• Maintain data quality through validation, deduplication, data management, and established governance practices
• Create and maintain reports and dashboards to support business needs
• Participate in testing, release, deployment, and post-release validation activities
• Document system changes and follow established Salesforce governance, security, and development standards

Other employee rewards include tickets to Cleveland sporting events, a variety of lunch and learns, and various employee-appreciation events throughout the year. Benefits include paid vacation, paid holidays, 401(k) with match, and tuition reimbursement, plus medical, eye and dental. Now offering discounts on pet, home, and auto insurance through Liberty Mutual!

Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 21-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.

Let us start your future at Foundation!

Foundation Software is an Equal Opportunity Employer.