Front Desk Coordinator

Receptionist

Welcomes visitors and provides general administrative support to employees. Displays enthusiasm in receiving and directing telephone calls, greeting guests, maintaining the appearance and atmosphere of the reception area. Plays a key role with clients and internal team members.

Responsibilities:

Receives and accurately directs incoming phone calls with energy and professionalism

Ensures phone calls are redirected accordingly

Greets and directs clients and other visitors in a courteous and timely manner

May update and distribute office phone directory as needed

Maintains the appearance and atmosphere of the lobby in a neat, professional and attractive manner at all times

May sort mail deliveries and other administrative tasks in support of office operations

May assist in scheduling and organizing activities such as meetings, travel, conferences and interviews

May assist in desktop publishing activities for correspondence and presentations

May maintain parking records and collection of parking cards as needed

Directs couriers and deliveries

Provides administrative support as directed

Qualifications:

High school education; college level preferred

Typically with 1+ years of related experience

Experience in MS Office Suite preferred, including Outlook, Word, Excel, PowerPoint and Teams

Experience in switchboard/reception work

Ability to communicate in a clear, concise and professional manner both verbally and in writing

Ability to proactively problem solve and collaborate on innovative solutions

Ability to work in team environment

Ability to work on multiple projects at the same time and ability to prioritize, to juggle multiple calls and guests at one time and make each feel their needs are being well handled

Ability to effectively meet deadlines at expected quality

HKS is an EEO/AA Employer: M/F/Disabled/Veteran