Veterinary Customer Service Representative

Friendship Hospital for Animals, a leading AAHA‑accredited hospital located in Washington D.C. , is seeking friendly and enthusiastic Veterinary Customer Service Representatives. If you have strong communication skills and want to work as part of a collaborative and diverse team – we'd love to meet you! About the role As the face of Friendship, the client service representative sets the tone for the client experience. This person will have excellent communication skills, be self‑motivated, and engaging in a dynamic environment. Our ideal candidate has previous client‑facing experience in a veterinary setting, but if you’re willing to learn we are willing to teach! Responsibilities Support primary care, emergency, and specialty teams by attending to client inquiries. Serve as the primary point of contact for client service, ensuring a positive client experience. Engage in a dynamic environment, maintaining self‑motivation and professionalism. Schedule This is a full‑time role with four 10‑hour shifts per week. Some weekends and holidays may be required. What's in it for you Competitive compensation Medical, Dental, Vision, HSA/FSA Generous PTO and CE allowance Life insurance 401k with match Metro discounts with easy access to public transportation Pet care discounts A welcoming, inclusive culture that values learning, kindness, and teamwork Qualifications Attention to detail, excellent communication skills, and a strong desire to learn. Previous experience in a veterinary hospital a huge plus, but not required. We’re exclusively seeking veterinary professionals who embrace a nurturing, cooperative, and ethical environment, where genuine individuals come together to share knowledge, uplift one another, grow, and do their best work – while having fun along the way. Friendship Hospital for Animals is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to join the team Apply now or learn more at friendshiphospital.com US Pay Range

$22—$22 USD

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