Community Outreach Specialist
The County of Hidalgo
Job Title
Performs a variety of community outreach activities. Work involves identifying and informing County residents who could benefit from workshops, activities or trainings being provided in the community. Works under close supervision with minimal latitude for the use of initiative and independent judgment.
Examples Of Work Performed
Refers citizens to appropriate agencies and/or programs. Interviews applicants and families to assess their need for assistance or resources. Informs residents about enrollment opportunities, activities and trainings offered in the local County area. Identifies family with needs and barriers and encourages them to participate in workshops applicable to assisting their needs. May conduct home visits to inform County residents of local activities such as health, human services, youth, elderly, and other workshops provided by the County departments. Follows up with residents on their preparation and progress. Completes and documents evaluation activities. Prepares reports as required including daily encounter records. Performs phone duties as needed. Attends training when needed. Performs related work as assigned.
Education And Experience
Graduation from a high school. Experience in a field related to outreach work involving a variety of social service programs. Certificates, Licenses and Registration: Must have a current valid Texas motor vehicle operator's license. Must be able to be insured by the County's insurance carrier.
Knowledge, Skills And Abilities
Knowledge of record keeping procedures. Knowledge of proper safety practices, procedures and regulations applicable to work being performed. Secretarial skills, typing and computer usage. Must have good command of the English language including usage, spelling and grammar. Ability to communicate effectively orally and in writing in English and Spanish. Bilingual (Spanish and English) with the ability to converse fluently in both languages. Ability to be organized, efficient and confidentiality. Employee may be assigned other duties in addition to those listed; duties may change according to the changing needs of the County.
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