Nurse Navigator RN

More Information about this Job:

Nurse Navigator-RN

Position Highlights 

Starting Pay: $38.00 - $42.50/hour

12-Hour Rotating Shifts

No Direct Bedside Patient Care

Onsite Position - Lewisville, TX

Why This Role Is Special 

This is more than a nursing job. It is an opportunity to participate in transforming healthcare delivery through technology, innovation, and coordinated care. Your work will directly contribute to improving healthcare access and supporting patients across diverse communities while helping shape the future of integrated healthcare services.

JOB SUMMARY:

We are seeking a dedicated Nurse Navigator RN to help guide patients through the healthcare continuum, while supporting populations across the country. This role offers the opportunity to use your clinical expertise in a collaborative, technology-enabled environment without providing direct bedside care. As a Nurse Navigator RN, you will coordinate care, support informed decision-making, and help patients navigate complex healthcare needs while serving as an important member of our integrated care team.

ROLES AND RESPONSIBILITIES 

Be a Catalyst for Change

• Utilize clinical expertise to connect patients with appropriate healthcare resources and services.

• Support innovative care delivery models that improve patient outcomes and healthcare access.

Clinical Decision Support

• Conduct telephonic nursing assessments and clinical evaluations using evidence-based clinical decision support tools and approved protocols.

• Identify patient needs and facilitate appropriate disposition and care navigation recommendations.

Patient Education & Advocacy

• Educate and empower patients regarding healthcare options, chronic disease management, preventive care, and healthy behaviors.

• Advocate for patients to ensure access to appropriate healthcare resources.

Technology and Innovation

• Utilize telehealth, telemonitoring, and care coordination platforms to support patient engagement and healthcare delivery.

• Document interactions accurately and efficiently within established systems.

Collaboration & Preceptorship

• Collaborate with multidisciplinary team members to support patient care coordination.

• Participate in quality improvement initiatives, training, and program development activities.

• Support onboarding, mentoring, and education efforts as needed.

Operational Excellence

• Maintain productivity, documentation, and quality standards.

• Provide exceptional customer service while managing multiple priorities in a fast-paced environment.

• Represent GMR's mission, values, and innovative healthcare programs professionally.

Other duties as assigned.

Minimum Required Qualifications 

• Graduate of an accredited nursing program.

• Active Registered Nurse (RN) license in a Nurse Licensure Compact (NLC) state of Residence.

• Minimum of three (3) years of RN experience in Emergency Department, Acute Care, Critical Care, Urgent Care, Telehealth, Nurse Triage, or a similarly fast-paced clinical environment.

• Current CPR certification.

• Experience in patient advocacy, clinical documentation, and healthcare navigation.

• Strong critical thinking, clinical judgment, communication, and customer service skills.

• Ability to effectively utilize technology, electronic medical records, and clinical decision-support systems.

Multi-State Licensure Requirement 

• Must possess and maintain an active state of residence Compact RN license in good standing.

• Must be willing and able to obtain and maintain additional RN licensure in non-compact states as required by business needs and operational demands.

• Ability to successfully secure and maintain licensure in multiple states within employer-established timelines is a condition of employment.

• Participation in employer-sponsored licensure support and reimbursement programs may be required, where applicable.

Preferred Qualifications 

• Bachelor’s degree in nursing (BSN)

• Experience in care coordination, population health, case management, telehealth, nurse triage, or community health programs.

• Experience working with clinical decision-support protocols and telephone nursing services.

• Telephonic Triage experience.

WHY CHOSE GMR?

’s (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark in meaningful work that will make an impact on you and the customers we serve. View our employees' stories on how we provide care to the world at To learn more about GMR and how our are at the core of our services and vital to how we approach care, visit .

GMR’s Core Behavior s—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services. 

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.

Check out our careers site to learn more about our benefit options.