Patient Service Representative

Patient Service Representative (Medical Receptionist)

Location: Massapequa, NY

Schedule: Monday–Friday (flexible shifts: 8:00 AM–4:00 PM, 9:00 AM–5:00 PM, or 10:00 AM–6:00 PM)

No weekends required

About the Role

We are seeking a friendly, professional Patient Service Representative to join one of the largest healthcare networks on Long Island. This is a front-facing role where you will serve as the first point of contact for patients—setting the tone for a positive and welcoming experience.

This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced clinical environment, and wants to grow within a well-established healthcare organization.

Key Responsibilities

• Greet and check in patients with a warm, welcoming attitude
• Answer inbound calls and assist with scheduling appointments
• Coordinate and schedule lab tests, follow-ups, and procedures
• Verify patient insurance and communicate with insurance providers
• Manage patient check-out, including scheduling next appointments
• Scan and upload medical documents into the system
• Maintain accurate patient records within EMR systems
• Provide excellent customer service to patients and clinical staff

Qualifications

Required:

• Minimum 1 year of experience in a healthcare front desk, medical receptionist, or patient service role (internal medicine preferred)
• Experience interacting with patients and insurance companies
• Strong communication and customer service skills
• Experience with:
  • Scheduling appointments
  • Insurance verification
  • Patient check-in and check-out processes

Preferred:

• Cardiology experience
• Familiarity with EMR systems
• Experience handling medical documentation and patient records

What We’re Looking For

• Outgoing, positive personality with a patient-first mindset
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Team-oriented and dependable

Why Join Us?

• Opportunity to work with one of the largest healthcare networks on Long Island
• Supportive, team-oriented environment
• Patient-first culture with strong leadership
• Excellent benefits and growth opportunities

Job Type & Location

This is a Contract to Hire position based out of Massapequa, NY.

The pay range for this position is $20.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Massapequa,NY.

This position is anticipated to close on Jun 20, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.