Lead Expert - Phoenix Chandler Fashion Center

ABOUT THE ROLE

As a Peloton Lead Expert, you are a full-time, top-performing sales professional and floor leader. Reporting to the Store Manager, you set the pace for the team in a high-energy, commission-driven environment. You excel at individual sales, lead generation, and CRM management, while also stepping up to coach peers in the Store Manager's absence. You act as the benchmark for excellence in the store, driving revenue while delivering a premium, high-touch Member experience.

YOUR DAILY IMPACT AT PELOTON

Consistently meet and exceed individual monthly sales targets and commission accelerators. Proactively engage walk-by traffic and educate customers on the Peloton portfolio to overcome objections and close sales. Assist the Store Manager with total-store CRM management auditing leads to maximize the team's conversion rates. Act as the floor lead, providing in-the-moment coaching to Experts supporting a strong sales culture when the Store Manager is absent. Facilitate engaging, hands-on product demonstrations that build customer confidence in Represent the brand with absolute integrity, delivering honest expectations to build long-term loyalty. Contribute to essential daily operations, including inventory management, visual merchandising, and event setup.

YOU BRING TO PELOTON

2+ years of retail sales experience, ideally in a premium or commission-based environment with a history of exceeding targets. Proven ability to mentor peers, lead by example, and set the pace on a sales floor without formal management authority. Highly organized with experience managing a book of business and auditing leads within a CRM platform. Passion for health and wellness.

PHYSICAL REQUIREMENTS

This is an active position requiring long periods of standing and walking in the store, as well as bending and lifting items weighing 35 lbs or more. You must be able to physically demonstrate Peloton products and engage with customers during in-store trials. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPENSATION AND BENEFITS

Hourly Pay Rate: $20—$20 USD Medical, dental and vision insurance Generous paid time off policy Short-term and long-term disability Access to mental health services 401k, tuition reimbursement and student loan paydown plans Employee Stock Purchase Plan Fertility and adoption support and up to 18 weeks of paid parental leave Child care and family care discounts Free access to Peloton Digital App and apparel and product discounts Commuter benefits and Citi Bike Discount Pet insurance and so much more!

EEO STATEMENT

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status or any other protected characteristic as established by applicable law. If you would like to request any accommodations from application through to interview, please email View email address on click.appcast.io. #J-18808-Ljbffr Peloton