Patient Access Coordinators

Job Description

Job Description

Job Summary

We are seeking a dedicated Patient Access Coordinator to handle patient intake, front-desk operations, and various administrative tasks within a busy clinic setting. The primary responsibilities include greeting patients, managing schedules, coordinating clinic flow, and handling financial counseling and insurance processing.

Key Responsibilities

• Patient Intake & Front-Desk Operations: Greet patients and verify demographics. Maintain cleanliness and orderliness of the clinic.
• Financial Counseling & Insurance Processing: Verify insurance benefits, calculate patient costs, and manage financial transactions.
• Schedule Management & Emergency Handling: Review schedules, manage emergency add-ons, and coordinate provider schedules.
• Travel & Satellite Support: Travel to regional satellite clinics as needed.
• Compliance & Safety: Ensure HIPAA compliance and safety protocols are upheld.

Qualifications

• EOB & Insurance literacy with proficiency in explaining coverage details.
• Working knowledge of insurance terminology including co-pays and authorizations.
• Proficiency in using Microsoft Teams and Outlook for communication.
• Standard typing and data entry skills.
• Empathy, problem-solving abilities, and adaptability in a fast-paced environment.
• Reliable personal transportation is required.

Experience

• 1+ years in a medical front office or healthcare billing setting preferred.
• Specialty experience in retina or ophthalmology is a plus.

Skills

• Technical skills including multi-system navigation and communication software proficiency.
• Soft skills such as empathy, sense of urgency, and multitasking.
• Basic math and reconciliation skills for financial tasks.

Additional Requirements

• Travel to satellite clinics when required.
• Flexibility in working hours to accommodate emergency cases and variable shift lengths.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\rOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?