ASSISTANT SPA MANAGER - TIMONIUM

At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide the perfect fit with flexible schedules. Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself. FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. The size of our organization allows us to offer benefits that many family-owned businesses cannotbut at our core, we are still a family-owned company. We are in the people business, and our people come first. Benefits 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Hand & Stone Massage and Facial Spa Timonium (2157 York Rd Suite C, Timonium, MD 21093) is seeking a high-energy, sales-driven leader to join our team as a General Manager in Training (GMIT). This role is ideal for a motivated, people-first leader who thrives in a fast-paced environment, excels at driving sales performance, and is passionate about leading and developing a strong front desk team. Drive Sales Performance Achieve and exceed membership, retail, gift card, and service sales goals Actively coach the team on conversion and sales behaviors Promote services, upgrades, and current offers with confidence and consistency Support strong performance in call handling and booking conversion Lead the Front Desk Own daily front desk operations, guest flow, and overall performance Lead, coach, and support the front desk team to consistently meet sales and service goals Drive accountability around membership conversion, booking efficiency, and guest experience Ensure a high standard of execution across all client interactions Support the Spa Leadership Team Assist the General Manager with daily operational execution Train, onboard, and develop new and existing front desk team members Support reporting, cash handling, and front desk systems Step in as a key leader to maintain consistency and momentum in daily operations What We're Looking For 13 years of leadership experience preferred Strong background in sales, customer service, or performance-driven environments Proven ability to lead, coach, or influence a team Strong communication and interpersonal skills High level of accountability and a solutions-oriented mindset Comfortable in a fast-paced, goal-driven environment Flexible availability including nights, weekends, and holidays Experience with booking systems (Zenoti or similar) a plus What's in it for You Medical, Vision, Dental, Life Insurance 401K with 5% company match Paid Time Off Service & product discounts Strong support system and people-first culture Growth opportunities within a multi-unit organization Compensation Package We offer a competitive compensation structure designed to reward performance and drive success. GMITs earn a combination of hourly pay, uncapped commissions, and performance-based bonuses, with average annual earnings up to $45,000 depending on performance. Compensation: $17.00 - $21.00 per hour