Business Development Representative Inside Sales k,k

Business Development Representative

The Business Development Representative is responsible for driving revenue growth by selling Solvos Staffing and Business Process Outsourcing (BPO) solutions, with a strong focus on expanding relationships with existing Solvo clients. This role is primarily inside sales (approximately 90%), partnering closely with current clients to identify new service opportunities while also generating a limited amount of new business. This is a consultative sales role that requires the ability to clearly articulate the value of Solvos workforce solutions, align client expectations with service deliverables, and manage opportunities through the full sales cycle. The Business Development Representative will work closely with internal teams to ensure a seamless client experience while consistently meeting or exceeding revenue targets.

Essential Duties and Responsibilities

• Identify revenue opportunities: Proactively uncover and pursue growth opportunities within an assigned client portfolio while selectively targeting new business aligned with Solvos service offerings.
• Achieve sales targets: Meet or exceed monthly and quarterly sales goals through disciplined territory planning, pipeline development, and accurate forecasting.
• Develop solution expertise: Build a deep understanding of Solvos staffing and BPO solutions, industry trends, and competitive dynamics to effectively position offerings.
• Deliver client presentations: Prepare and present professional materials, including executive summaries, business reviews, and renewal proposals to key decisionmakers.
• Collaborate with internal teams: Partner with operations, recruiting, and leadership to ensure accurate scoping, seamless service delivery, and strong client outcomes.
• Maintain Salesforce accuracy: Record all sales activity, manage pipeline data, and ensure documentation is complete, timely, and compliant with internal standards.
• Complete administrative requirements: Submit new business paperwork, expense reports, activity logs, and other required documentation.
• Participate in sales activities: Attend sales meetings, training sessions, and internal collaboration events to support continuous improvement and alignment.
• Engage in client-facing travel: Occasional domestic and occasional international travel will be required for client meetings, team events, and industry conferences to strengthen relationships and expand market presence. This may include air travel, ground transportation (including cars, taxis, or rideshare services), and in some cases potential public transportation.

Marginal Functions

• Build internal partnerships: Foster strong, collaborative relationships with sales, operations, and service delivery teams to ensure alignment, communication, and consistent execution.
• Engage in continuous learning: Actively participate in training, professional development, and ongoing learning to stay current with best practices and Solvos evolving offerings.
• Support evolving business needs: Perform additional duties and contribute to special projects as assigned to support organizational priorities and growth.

Knowledge, Skills, and Abilities

• Proactive sales drive: Demonstrated ability to apply a self-motivated, consultative sales approach and consistently drive revenue growth.
• Negotiation and closing expertise: Strong skills in negotiation, persuasion, and closing techniques to advance opportunities and secure new business.
• Opportunity management: Ability to manage multiple concurrent sales cycles while maintaining accuracy, urgency, and disciplined followthrough.
• Adaptability: Capacity to adjust quickly to shifting priorities, client needs, and fast-paced business environments.
• Effective communication: Excellent verbal and written communication skills for engaging clients, partners, and internal stakeholders.
• Organizational skills: Strong ability to manage workload, deadlines, and documentation with consistency and attention to detail.
• CRM proficiency: Comfortable using Salesforce and other CRM platforms to track activity, manage pipeline data, and maintain accurate records.
• Professional conduct: Demonstrated integrity, confidentiality, and professionalism in all interactions and decisionmaking.
• Cross-functional collaboration: Ability to work effectively with cross-functional teams to deliver value and ensure a seamless client experience.

Required Education & Experience

• Bachelors degree or equivalent combination of experience, skills, education (including other relevant nontraditional degree programs, certifications, or job training programs) preferred.
• At least two years progressive B2B sales experience, ideally selling intangible services such as staffing, PEO, HCM, payroll or BPO solutions.
• Previous experience working with a CRM system (Salesforce or similar) is preferred.
• Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.

Required Licenses and/or Certifications

• This role requires a valid, nonrestrictive drivers license as it involves occasional travel to client sites and company locations.
• A valid passport and willingness to travel internationally on occasion is preferred but not required.

Physical, Mental, & Communication Demands

• Physical Demands:
• Sedentary Work: Ability to sit for extended periods, often at a desk or computer, conducting virtual meetings and managing CRM activity.
• Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Mobility: Occasional travel to meet with clients, attend conferences, and conduct other business needs. Occasionally walking or traversing throughout the office to meet with leaders and other employees or offsite locations to meet with clients.
• Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
• Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.
• Mental Demands:
• Strategic Thinking: Ability to analyze client needs, evaluate opportunities, and synthesize data from CRM system, market insights, and internal resources.
• Prioritization: Skill in organizing tasks, balancing multiple sales cycles, and making decisions in a fast-paced, deadline-driven environment.
• Attention to Detail: High level of accuracy needed for managing client sales presentations, reports and communications.
• Resilience: Capacity to handle rejection, adapt to changing conditions, and remain focused on achieving sales goals.
• Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines.
• Sound Judgment: Ability to operate with discretion, confidentiality, and professionalism when handling sensitive client or company information.
• Communication Demands:
• Interpersonal Skills: Collaborate cross functionally, skill in working with internal teams across sales, operations, and service delivery to ensure alignment and seamless execution.
• Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.
• Written Communication: Prepare clear and concise documentation, including emails and notes. Ability to craft clear, concise, and persuasive written communication, including proposals, emails and executive summaries.
• Verbal Communication: Strong verbal communication skills for conducting sales calls, presentations, negotiations, and client discussions.
• Engage Virtually: Comfort using digital communication tools (video conferencing, CRM messaging, shared platforms) to interact with clients and colleagues.

Environmental Conditions

The Business Development Representative typically works in a professional office environment, spending most of their time engaged in computer-based tasks, virtual meetings, and phone communication. The role involves minimal physical demands and generally low exposure to environmental hazards, though occasional travel to client sites, team meetings, or industry events may introduce varied settings such as corporate offices, conference centers, or coworking spaces. Work is performed in a fast-paced, deadline-driven environment that requires sustained focus, adaptability, and effective time management.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

This document does not create an employment contract, implied or otherwise, other than an at will employment relationship.